MARJORIE DORCELUS
Bardonia
Summary
Registered nurse case manager with a proven track record in developing and executing care plans that enhance patient satisfaction and health outcomes. Expertise in collaborating with multidisciplinary teams to streamline processes and manage complex cases, ensuring continuity of care. Over 20 years of experience in coordinating care for diverse patient populations, focusing on effective communication and teamwork to optimize outcomes. Committed to improving operational efficiency while delivering high-quality, patient-centered care.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Home Health Nurse
A & T Healthcare
New City
05.1995 - Current
- Conducted comprehensive physical assessments to manage medication and chronic diseases for home health patients.
- Coached patients transitioning from hospitals and rehabilitation facilities to enhance recovery and independence.
- Collaborated with multidisciplinary teams to implement effective treatment plans for acute and chronic conditions.
- Completed detailed assessments to identify individual home care needs and reviewed relevant documentation.
- Sterilized equipment and supplies to protect patients and healthcare team members from infection.
- Educated family members and caregivers on essential patient care instructions.
- Delivered specialized care to high-acuity patients requiring complex interventions, such as ventilator management and wound care.
- Utilized feedback to implement process improvements that enhanced safety standards and increased patient satisfaction.
Registered Nurse Case Manager-Travel Assignment
Montefiore Moses Hospital
Bronx
09.2025 - 05.2026
- Coordinated care plans with interdisciplinary teams, optimizing outcomes for 23 to 30 patients.
- Conducted patient assessments to identify individual needs and preferences, informing tailored care strategies.
- Created discharge plans to facilitate smooth transitions post-hospitalization and reduce readmission risks.
- Educated patients and families on treatment options and available resources.
- Partnered with community resources to strengthen support services, improving patient access to necessary care.
- Participated in team meetings evaluating treatment options for complex cases.
- Provided education and counseling on health promotion, disease prevention, and self-care techniques.
- Assessed patients for discharge planning, integrating home care and durable medical equipment.
Registered Nurse Case Manager
Northwell Phelps’s Hospital
Sleepy Hollow
05.2022 - 09.2025
- Coordinated care for 15 to 18 patients daily, enhancing individualized support and improving patient satisfaction.
- Communicated with physicians to address patient needs and adjust medications accordingly.
- Completed initial assessments for patients and families, identifying specific home care requirements to optimize care delivery.
- Collaborated with interdisciplinary teams to develop and implement customized care plans.
- Advocated for patients by articulating preferences and aligning interventions with goals.
- Responded promptly to patient inquiries, addressing concerns professionally.
- Facilitated planning sessions for patients and families, ensuring alignment of care plans with patient needs and preferences.
- Conducted training sessions for new staff on insurance processes and protocols.
- Performed PRI and SCREEN assessments to evaluate patient eligibility for services.
Registered Nurse Case Manager
Montefiore Nyack Hospital
Nyack
06.2021 - 07.2022
- Completed initial assessments of patients and family to determine and address individual home care needs.
- Coordinated with interdisciplinary professionals to develop comprehensive care plans, administer tests, and monitor patient status.
- Communicated patient needs, performance, medications, and changes to physicians to ensure coordinated care.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Participated in patient and family planning processes, provided instructions, and addressed questions and concerns.
- Conducted regular re-evaluations of patient needs and conditions, revising care plans to align with evolving requirements.
- Used excel, epic, Allscripts, profility, and parachute health to maintain database of relevant information for practitioners to access and coordinate patient care.
- Achieved PRI certification to enhance patient care standards.
Utilization Review Registered Nurse
MVP Health Plan
Schenectady
04.2014 - 05.2021
- Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
- Performed admission reviews for medical necessity based on Interquel specifications, ensuring appropriate care decisions.
- Provided authorizations for all levels of care.
- Performed prior authorization review of services requiring notification.
- Submitted cases to medical director for criteria failures, facilitating resolutions and securing necessary approvals.
- Recorded details regarding therapies to keep patient charts updated.
- Assessed mental health needs and collaborated with multidisciplinary team to initiate, manage, and modify individualized care plans.
Utilization Review Registered Nurse
Affinity Health Plan
The Bronx
01.2012 - 04.2014
- Performed admission reviews based for medical necessity based upon Milliman specification.
- Conducted prior authorization reviews for required services.
- Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
- Oversaw utilization review documentation in Accurate to ensure compliance and accuracy.
- Identified and addressed irregular requests to streamline workflow processes.
- Advocated for and strived to protect health, safety and rights of patients.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Recorded details regarding therapies to keep patient charts updated.
- Reported audit findings to quality departments and collaborated with team to implement corrective actions for deficiencies.
Registered Nurse Case Manager
Valley Hospital
Ridgewood
10.1995 - 12.2011
- Conducted initial assessments of patients and families to identify and address individual home care needs.
- Developed initial assessments of patients and families to create tailored plans for home care needs.
- Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
- Coordinated home care referrals to ensure patients received appropriate services.
- Discharge planning and utilization management on a 43 bed ACE unit.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Facilitated patient and family planning, delivered instructions, and responded to questions and concerns.
- Performed PRI screenings to evaluate eligibility for services.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Oncology Staff Registered Nurse
Valley Hospital
Ridgewood
02.1993 - 10.1995
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Completed chemotherapy administration according to physician's instructions on each patient's chart.
- Counseled patients, providing emotional support to address concerns and enhance coping during treatment.
- Cultivated compassionate atmosphere, improving patient comfort and trust during chemotherapy.
- Educated patients on such topics as nutrition, medication side effects and proper skin treatments after radiation.
- Assessed patients during course of treatment to identify concerning reactions.
- Educated family members and caregivers on care instructions, empowering them to support patients effectively.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Oversaw daily operations and staff management for a 31-bed nursing unit..
Education
Bachelor of Science - Nursing
Northern Illinois University - Currently Enrolled
Dekalb, IL06-2026
Associate of Applied Science - Nursing
SUNY College of Technology At Delhi
Delhi, NYBachelor of Science - Nursing
SUNY New Paltz
New Paltz, NYSkills
- Patient management
- Patient advocacy
- Referral coordination
- Caregiver collaboration
- Effective communication
- Patient communication
- Organization and time management
- Attention to detail
- Critical thinking
- Flexibility and adaptability
- Dependability and responsibility
- Self-motivation
- Teamwork and collaboration
Certification
- Registered Professional Nurse
- PRI
- SCREEN
- CMGT-BC
Professional Affilliations
- ANA
- HANA-Hudson Valley
Timeline
Registered Nurse Case Manager-Travel Assignment
Montefiore Moses Hospital
09.2025 - 05.2026
Registered Nurse Case Manager
Northwell Phelps’s Hospital
05.2022 - 09.2025
Registered Nurse Case Manager
Montefiore Nyack Hospital
06.2021 - 07.2022
Utilization Review Registered Nurse
MVP Health Plan
04.2014 - 05.2021
Utilization Review Registered Nurse
Affinity Health Plan
01.2012 - 04.2014
Registered Nurse Case Manager
Valley Hospital
10.1995 - 12.2011
Home Health Nurse
A & T Healthcare
05.1995 - Current
Oncology Staff Registered Nurse
Valley Hospital
02.1993 - 10.1995
Bachelor of Science - Nursing
Northern Illinois University - Currently Enrolled
Associate of Applied Science - Nursing
SUNY College of Technology At Delhi
Bachelor of Science - Nursing
SUNY New Paltz