Marjorie Fabio
Norwalk,CA
Summary
Motivated and compassionate student support professional with a positive attitude, strong organizational skills, and a detail-oriented approach to meeting diverse student needs. Experienced in fast-paced environments that demand adaptability, critical thinking, and excellent interpersonal communication. Highly proactive and flexible, with a proven ability to manage multiple priorities, implement efficient solutions, and contribute to student success through thoughtful support and guidance.
Overview
25
25
years of professional experience
Work History
Internal Recruitment Manager
TalentPop
06.2022 - 04.2025
- Oversee the entire recruitment process for HQ internal positions, including screening, interviewing, and onboarding candidates, ensuring a streamlined and efficient process
- Manage a team of Internal Recruitment Specialists (IRS), ensuring they meet recruitment targets, providing support and coaching, understanding task assignments, and fostering a positive team environment
- Facilitate candidate onboarding and send next steps to onboard candidates who formally accept job offers
- Ensure hiring processes per role are accurate and up-to-date, providing guidance and training as needed
- Create and maintain Standard Operating Procedures (SOPs) to streamline recruitment and onboarding processes
- Work closely with the Talent Acquisition Manager to conduct quality assurance for the Talent Acquisition Specialist team, ensuring adherence to recruitment standards and best practices
- Plan and conduct monthly or quarterly workshops to enhance the skills and knowledge of the recruitment team
- Identify opportunities to optimize the recruitment pipeline and work with the Director of Recruitment to implement improvements
- Report all internal promotions to HR for recognition during Monthly Town Halls
- Coordinate with the HR Department during new hire onboarding to ensure compliance and a seamless overall experience for each candidate
- Ensure and manage Key Performance Indicators (KPIs) are met, tracking and analyzing performance data to drive continuous improvement
Talent Acquisition Specialist
TalentPop
07.2021 - 05.2023
- Full Cycle Recruitment: Develop and maintain strong client relationships throughout the recruitment process, ensuring a clear understanding of client needs and presenting suitable candidates
- Conduct client calls to facilitate a smooth hiring process
- Lead final interviews, follow up with candidates via email and Slack, and effectively match candidates with clients
- Identify and evaluate qualified internal and external candidates for open positions to ensure optimal fit for each role
- Prepare and send offer letters, and oversee the onboarding process for new hires
- Handle administrative responsibilities, including responding to emails, maintaining documents/spreadsheets/SOPs, attending weekly meetings, and managing individual and team projects
- Conduct client and agent welcome calls to ensure a smooth introduction and integration process
Studio Director/Director of Training
Amazing Lash Studio
12.2015 - 04.2021
- Manage employee relations, onboarding new hires, and conducting New Hire Orientation
- Modify weekly employee schedules and process payroll & disputes
- Budget studio costs, track inventory, and ensure safety procedures are followed by providing up-to-date safety training and auditing procedures
- Update and develop training materials, implement training seminars in Membership Sales & Product Knowledge, and uphold policy and procedures through lash strategies
- Oversee & develop updated training content, track monthly performance metrics, and present quarterly refreshers & monthly reviews
- Promote positive communication with Marketing & Sales to improve profitability
- Proficient in Microsoft Office & Millennium software
Student Affairs Representative
Allied American University
02.2012 - 11.2015
- Respond to 30–50 student and faculty emails daily; maintain and update daily student activity reports/transcripts; develop and implement alternative policies and procedures to improve operational efficiency
- Process and mail student ID cards; manage textbook inventory; coordinate and track shipments; distribute work orders; and provide technical support to faculty, instructors, and students
- Manage multiple high-priority tasks simultaneously; assist with special projects; and support preparations for regional accreditation through the WASC accrediting agency
- Monitor curriculum structure and course sequencing to ensure alignment with academic standards
- Collaborate with faculty, staff, and students to identify and resolve institutional challenges
- Lead technology initiatives to enhance student learning and promote academic excellence
- Develop and implement student success programs aimed at recognizing and encouraging achievement
- Manage transcript evaluation and processing, ensuring accuracy and compliance with institutional and transfer credit policies
Student Services Representative
Allied National High School
11.2007 - 02.2012
- Evaluate 20–30 student transcripts weekly, process Transfer of Credit Approval Forms daily, and maintain accurate and confidential student records
- Handle incoming phone lines and manage monthly closeout procedures efficiently
- Assist students in exploring and selecting career paths through individualized guidance
- Develop and implement student guidance plans to support academic achievement and goal setting
- Educate students on college admissions processes, financial aid, and scholarship opportunities
- Provide compassionate, informed counseling to students facing academic or personal challenges
- Analyze academic records to align student performance with educational and career objectives
- Connect students with appropriate resources and tools to help achieve their career goals
Student Services Representative
Allied Business Schools
03.2006 - 11.2007
- Manage student services and communication, including high-volume phone lines and professional handling of inquiries
- Process student enrollments, special accounts, and certificate completions; update student records and issue certificates accurately and on schedule
- Score and evaluate final exams with consistency and timely turnaround
- Provide clear technical guidance to students, staff, and the public on registration, enrollment, academic records, fees, and other student services
- Review and coordinate reshipment orders; maintain organized and up-to-date tracking using Excel spreadsheets
- Assist students in exploring and selecting appropriate career paths through one-on-one guidance and support
- Plan and oversee career and job fairs, connecting students with local schools and employers to support post-education opportunities
Sales Supervisor for VIP Corporate Sales
Wine Country Gift Baskets
09.2005 - 01.2006
- Manage 15-20 gift consultants, process and distribute daily reports, schedule meetings, screen calls, handle irate customers, assist with payroll and schedules, and train new gift consultants
Seminar Coordinator for Seminar Operations
RSM EquiCo
01.2004 - 08.2005
- Handle customer service and relations, relieve main phone lines, book prospects into seminars, process reservations, enter information into portals, send confirmation letters, and process seminar packs
Receptionist
Allied Business Schools
07.2000 - 10.2002
- Manage customer service and student relations, grade final exams, implement training courses, file and archive data, coordinate conference calls, charge and bill registration fees, assist with DETC accreditation, and handle special projects
Education
High School Diploma -
La Sierra High School
07.2000
Skills
- Academic advising
- Career counseling
- Record keeping
- Program coordination
- Student advocacy
- Strong organization
- Student support
- Skill building
Timeline
Internal Recruitment Manager
TalentPop
06.2022 - 04.2025
Talent Acquisition Specialist
TalentPop
07.2021 - 05.2023
Studio Director/Director of Training
Amazing Lash Studio
12.2015 - 04.2021
Student Affairs Representative
Allied American University
02.2012 - 11.2015
Student Services Representative
Allied National High School
11.2007 - 02.2012
Student Services Representative
Allied Business Schools
03.2006 - 11.2007
Sales Supervisor for VIP Corporate Sales
Wine Country Gift Baskets
09.2005 - 01.2006
Seminar Coordinator for Seminar Operations
RSM EquiCo
01.2004 - 08.2005
Receptionist
Allied Business Schools
07.2000 - 10.2002
High School Diploma -
La Sierra High School
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