Marjorie Nica Fernando
Pocatello,US
Summary
Quality professional well-versed in ensuring product compliance with stringent industry standards. Brings extensive experience in conducting thorough inspections and collaborating with teams to improve product quality. Known for reliability and adaptability in dynamic work environments, with strong skills in problem-solving and attention to detail.
Experienced with quality control processes and inspection techniques. Utilizes analytical skills to identify and rectify defects efficiently. Knowledge of maintaining compliance with industry standards and enhancing production quality.
Experienced Quality Control Analyst with demonstrated track record of improving products and procedures by leveraging hands-on inspections, testing methods and data analysis. Applies excellent attention to detail and critical reasoning to successfully conduct experiments.
Professional leader prepared for this role. Proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fosters collaborative environment. Known for strategic planning and conflict resolution.
Overview
7
7
years of professional experience
Work History
Quality Inspector
Virginia Transformer
03.2023 - 11.2024
- Identified and resolved quality issues, escalating critical problems to supervisors
- Documented, filed and maintained proper inspection records and quality assurance documents
- Measured product dimensions to assess compliance with specifications
- Documented inspection information and compiled data into reports for dissemination to management
- Reviewed blueprints, drawings and other specifications to fully understand project expectations
- Tracked findings and updated computer tracking system with documented assessments
- Analyzed and interpreted blueprints, data and manuals to determine precise specifications
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
- Assisted in training new Quality Inspectors, sharing knowledge of best practices and industry standards.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
- Collaborated closely with operations managers to address any quality concerns arising during production runs.
- Reduced defects in production by implementing meticulous inspection processes and protocols.
- Monitored production operations for compliance with specifications and promptly reported defects.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Recorded inspection and test results on data sheets.
- Updated quality control records and reports.
- Utilized quality control software to track and analyze product data.
- Collaborated with manufacturing team to ensure consistent quality standards across all products.
Quality Technician
Lambweston
08.2020 - 03.2023
- Monitored on-going quality control data to check compliance with product specifications
- Reported non-conforming results and trends to supervisor for corrective action
- Tested food and beverage products to assess chemical properties and evaluate compliance with both production standards and federal requirements
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Prioritized and organized tasks to efficiently accomplish service goals
- Sampled materials and products to conduct in-depth measurements and tests.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Coordinated efforts between Quality Control teams across multiple locations, fostering collaboration that improved overall consistency across sites'' operations.
Team Leader
Amy's Kitchen Inc.
02.2018 - 02.2019
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Assisted in recruitment to build team of top performers.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
- Developed risk management plans, minimizing potential project disruptions and ensuring timely delivery.
- Developed and executed training programs that significantly improved team skills and morale.
- Organized professional development workshops, contributing to ongoing growth and expertise of team.
- Improved operational workflows, enabling team to handle increased workloads without compromising quality.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
Education
High School Diploma -
Pocatello High School
Pocatello, ID05.2016
Skills
- Non-Compliance Assessment
- Test Case Documentation
- Food and transformers Inspections
- Strong Mechanical Aptitude
- Performance Monitoring
- Quality Control
- Documentation and Recordkeeping
- Inspection and Testing Reports
- Specifications Conformance
- Critical Thinking
- Product inspection
- Visual inspection
- Blueprint interpretation
- Methodical and organized
- Excel data modeling
- Database management
- ISO standards
- Documentation
- Recordkeeping
- Employee supervision
- OSHA compliance
Languages
Tagalog
Native or Bilingual
English
Native or Bilingual
Timeline
Quality Inspector
Virginia Transformer
03.2023 - 11.2024
Quality Technician
Lambweston
08.2020 - 03.2023
Team Leader
Amy's Kitchen Inc.
02.2018 - 02.2019
High School Diploma -
Pocatello High School
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