MARJORIE GAYLO
Albany,NY
Summary
Bilingual and well-rounded professional with experience supporting Executives, Corporate teams, Government and non-profit groups. Ability to prioritize work and communicate effectively at all levels, including assisting with project planning, problem-resolution, and customer service in time-sensitive environments.
Overview
13
13
years of professional experience
Work History
Executive Assistant
Albany Housing Authority
09.2023 - 06.2024
- Handled and updated confidential and sensitive information with discretion and tact.
- Served as a liaison between departments and stakeholders to facilitate effective communication throughout the company.
- Managed executive calendars, scheduled meetings and appointments and coordinated travel arrangements to optimize time.
- Worked with senior management to initiate new projects and assist in various processes.
- Provided professional administrative support during board and internal meetings, including agenda preparation and minute-taking duties.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Coordinated events and worked on ad hoc projects.
Office Manager, Energy & Asset Solutions
Aramark
01.2020 - 06.2022
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Designed, edited, and distributed quarterly newsletter.
- Coordinated special projects and managed schedules.
- Maintained computer and physical filing systems.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Coordinated with vendors and suppliers to facilitate timely services.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Office Manager
EPSILON
03.2014 - 12.2019
- Conducted all day to day operational and administrative activities.
- Assisted Client Services team with client invoicing and billing.
- Reviewed SOW’s for all Albany clients.
- Created and submitted reports for business travel expenses, labor hours, and cost using project codes.
- Managed and tracked office and associate events budget.
- Collaborated with Human Resources to coordinate and conduct interviews, process I-9 forms for new hires, and assist with on-boarding and off-boarding.
- Provided additional administrative coverage to Michigan and Canada offices.
- Extended project management support to senior executives within the Mid-Market Group.
- Reinforced all corporate policies, procedures, standards, and ensure the compliance of labor laws in place.
- Executed monthly and yearly company events.
- Planned and executed yearly fire drills and inspections with East Greenbush Assistant Fire Chief and Building Property Management Group.
Administrative Assistant
NIELSEN, Global Watch Marketing And Communications
08.2011 - 07.2013
- Provided administrative support to the Global Watch Marketing and Communications Department of approximately 11 team members, including: Senior Vice President, four Vice Presidents, Corporate Media Relations Senior Vice President, Industry Relations Vice President, Media Relations Manager, Global Communications team, and other Nielsen executives.
- Assisted in the coordination of the Vice Chair's yearly Fortune 500 Mentoring Program.
- Created, formatted, and distributed in collaboration with all Communications Analysts weekly internal team newsletter facilitating relevant industry and business-related updates.
- Oversaw global editorial calendar providing updates to all Nielsen associates internationally on internal industry events, including press releases, speaking engagements, and webinars.
- Co-managed electronic distribution list used for internal communications and submitted internal communications to global and local Nielsen associates.
- Demonstrated a professional, client-services approach to communicating with high level clients, internal senior management, all company personnel, and associates.
- Handled all incoming communications and media requests calls, internal communications submitted via email to all Nielsen associates.
Education
Bachelor of Science - Information Systems Management
Berkeley College
Skills
- Operations Management
- Documentation Proficiency
- Invoice Processing
- Expense Reports
- Policy and Procedure Adherence
- Conflict Management
- Cross-Functional Collaboration
- Project Management
- Strategic Planning
- Schedule Optimization
- Staff Management
- Verbal and Written Communication
- Improvement Initiatives
- Budgeting
- Organizational Skills
- Excellent multi-tasking ability
- Relationship Building
- Database Administration
- Microsoft 365, Microsoft Teams, Sharepoint, ADP, Kronos, & PeopleSoft
- 85 WPM
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Executive Assistant
Albany Housing Authority
09.2023 - 06.2024
Office Manager, Energy & Asset Solutions
Aramark
01.2020 - 06.2022
Office Manager
EPSILON
03.2014 - 12.2019
Administrative Assistant
NIELSEN, Global Watch Marketing And Communications
08.2011 - 07.2013
Bachelor of Science - Information Systems Management
Berkeley College
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