In each job I’ve held, I have gained lifelong skills and valuable lessons. I genuinely enjoy coming to work, especially in a positive and supportive environment. My experience as a host at Eddie V's has been particularly rewarding; it has provided me with an incredible opportunity to grow both personally and professionally.
Through hosting, I have developed essential skills such as patience, emotional control, and effective communication. Additionally, I have learned valuable techniques for stress management and multitasking, allowing me to thrive in a fast-paced setting while delivering exceptional service.
- Demonstrated strong multitasking abilities by efficiently managing phone calls, greeting guests, and updating reservation logs simultaneously.
- Provided a warm and welcoming atmosphere for customers upon arrival and maintained a friendly presence throughout their dining experience.
- Handled reservations and to-go orders via phone, addressing customer inquiries and accurately informing them of wait times.
- Collaborated with servers, food runners, and server assistants to ensure a well-prepared dining area for all guests.
- Responded to customer questions regarding hours, seating, and menu details with professionalism and clarity.
- Supported a team of 40 wait staff in delivering exceptional service to a diverse clientele at a fine dining restaurant focused on social relevance and intentionality.
-Excellent Verbal and Written Communication
-Active Listening
-Warm and Friendly Phone Etiquette
-Relationship Building
-Strong Customer Service Orientation
-Teamwork and Collaboration
-Effective Multitasking
-Energetic and Enthusiastic
-Attention to Detail
-Time Management
-First Aid and CPR Certified