Marjorie Juste
Boston,MA
Summary
Talented professional with strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Successful at overseeing all stages of initiatives, building positive relationships and promoting products with innovative and forward-thinking approaches. Well-versed in tracking market trends and capitalizing on opportunities. Experienced and dependable with a proven track record of efficiently completing tasks in various settings. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Hardworking, customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Highly-motivated with desire to take on new challenges.
Overview
13
13
years of professional experience
Work History
Category Manager- Wholesale & Promo
ISlide USA
08.2018 - Current
- Managed vendor relationships to ensure timely delivery of products at competitive prices.
- Negotiated pricing and contracts with suppliers to maximize profits.
- Analyzed sales data to identify opportunities for growth in specific product lines.
- Coordinated with internal teams such as merchandising, operations, finance, and legal regarding category strategy implementation.
- Monitored customer feedback regarding product selection to ensure satisfaction.
- Acquire new accounts for brands, corporate companies, all events, retailers, and promotional companies.
- Design mock art to create a visual for the customer.
- Microsoft Office experience, SAP software knowledge.
- Evaluated vendor performance on a quarterly basis to ensure quality standards were met or exceeded.
- Created promotional campaigns to boost sales of top-performing items within assigned categories.
- Maintained relationships with key suppliers while managing supplier portfolios effectively.
- Collaborated with marketing team to create targeted advertising campaigns based on consumer trends.
- Attend trade shows to showcase our products and speak with attendees for potential new accounts, and face-to-face encounters with existing accounts.
- Managed vendor relationships to ensure timely delivery of products at competitive prices.
Store Manager
Sunglass Hut
03.2015 - Current
- Leading the $1.5 million store, performing all store functions, and acting as a guide and role model to the team by coaching, developing, and inspiring the team.
- Ensuring that all individual goals and store goals are met and delivered to the regional manager.
- Building clientele, planning private events, and promoting the brands to help drive sales, to bring awareness to surrounding companies and businesses about the store.
- Creating an environment of the Sunglass Hut experience where clients do not see us as salespeople, but as peers, where they are comfortable and having fun with the team.
- Reassuring that my team knows we are luxury brand ambassadors of every brand we carry in store.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Established customer service standards and monitored staff compliance.
- Created weekly work schedules for store personnel.
- Prepared monthly reports on sales figures, expenses, profits.
- Recruited, trained and supervised new employees.
Assistant Buyer
DXLG Corporate
10.2014 - 03.2015
- Responsible for executing the steps required to translate the merchandise direction into product sourcing, development, delivery, and inventory management that meet financial targets.
- Strategizing, analyzing, and resolving inventory issues and problems related to vendor performance.
- Initiating and reviewing marketing research, industry trends, and customer expectations to support the preparation of seasonal marketing briefs.
- Providing support for merchandise style-out presentations and assisting in communication with marketing to coordinate promotions and related support material.
- Providing analysis of sales, sell-through, turns, and gross margin on a weekly, monthly, quarterly, and seasonal basis.
- Researching, reacting to, and monitoring trends in the market as they impact the department.
- Ensured compliance with corporate policies regarding purchasing procedures and ethics.
- Processed purchase orders ensuring accuracy before submitting them for approval.
- Evaluated supplier performance against expectations set forth in contract agreements.
Sales Associate – Men’s Shoes
Bloomingdales
08.2014 - 01.2015
- Drive sales through a dedication to product knowledge and personal service.
- Cross-sell and expose clients to other departments and brands.
- Assist with operational tasks.
- Organized stockroom shelves according to size, color or style.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Attended weekly team meetings to review performance goals and objectives.
- Demonstrated product features and benefits for customers' needs.
- Provided accurate information about products, prices and services.
- Upsold additional items based on customer interests and needs.
- Built and maintained relationships with peers and upper management to drive team success.
Receptionist Administrator
Intralinks
05.2014 - 07.2014
- Managed the front desk while also completing projects for the company’s executives
- Scheduled appointments for executives and made travel arrangements (air and hotel)
- Completed various projects using Word, Excel, and PowerPoint.
- Provided assistance with payroll processing when needed.
- Scheduled meetings in the conference room and set up for meetings.
- Coordinated meetings between internal departments and external partners and clients.
Sales Manager
BEBE
05.2013 - 12.2013
- Monitored and ensured exceptional client service and satisfaction through the enforcement of the Clientele Program, World Class Service and delivery of the BEB experience
- Executed all store manager responsibilities in the absence of the Store Manager
- Accountable for personal productivity and store sales to ensure company goals were achieved
- Implemented and ensured follow-through of visual presentation standards
- Recruited and interviewed potential stylists
- Inspired and motivated others to achieve results while also demonstrating professionalism, leadership, brand passion and self-confidence
- Researched what competing stores in the mall were doing to attract customers
- Demonstrated understanding of market trends and activities, and delivered that information to clients
- Communicated with the corporate merchandising team about product allocations.
Keyholder
BCBGeneration
01.2012 - 05.2013
- Recruited, hired, and developed sales associates that represented and enhanced the store in behavior and character, while maintaining personal sales.
- Drove the business from the sales floor through the generation of multiple unit sales, sales floor control, and overall level of customer service in store.
- Provided associates with hands-on experience in daily operations, clientele, and visual practices of the store.
- Led in maintaining visual standards of store to company standards.
- Monitored employee performance to ensure adherence to company policies and procedures.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
- Identified potential shoplifters through observation of suspicious behavior or activities.
- Assisted customers with product selection and resolving complaints.
- Replenished merchandise displays throughout the store as needed.
Fashion Stylist
344 MIX & Company
02.2011 - 01.2012
- Demonstrated knowledge of store products and fashion trends.
- Met and exceeded personal and store sales goals.
- Analyzed customer feedbacks to identify areas of improvement in styling techniques.
- Compiled trend reports highlighting key looks from different seasons' collections.
- Performed quality checks on all merchandise before it was sent out for sale or display.
- Assisted clients in selecting and purchasing fashion items that match their style preferences.
- Created visual displays to showcase clothing, accessories and other fashion merchandise.
Education
Bachelor of Science, Fashion Merchandising & Marketing -
Mount Ida College
05.2014
Skills
- Visual merchandising
- Product allocation
- Competitive analysis
- Retail management
- Recruiting
- Motivating
- MS Office
- English
- French
- Haitian Creole
- Communication skills
- Interpersonal skills
- Building relationships
- Sales
- SAP software knowledge
- Order processing
- Trade show attendance
- Category management
- Partnership management
- Initiative execution
- Store management
- Clientele building
- Sales analysis
- Market trend monitoring
- Cross-selling
- Operational tasks
- Project management
- Sales management
- Visual presentation standards
Languages
English
Native/ Bilingual
Haitian Creole
Native/ Bilingual
French
Professional
References
References available upon request.
Timeline
Category Manager- Wholesale & Promo
ISlide USA
08.2018 - Current
Store Manager
Sunglass Hut
03.2015 - Current
Assistant Buyer
DXLG Corporate
10.2014 - 03.2015
Sales Associate – Men’s Shoes
Bloomingdales
08.2014 - 01.2015
Receptionist Administrator
Intralinks
05.2014 - 07.2014
Sales Manager
BEBE
05.2013 - 12.2013
Keyholder
BCBGeneration
01.2012 - 05.2013
Fashion Stylist
344 MIX & Company
02.2011 - 01.2012
Bachelor of Science, Fashion Merchandising & Marketing -
Mount Ida College