Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARJORIE LAUBHAN

Los Angeles,Ca

Summary

Adept Medical Assistant with a proven track record at AIDS HEALTH FOUNDATION, excelling in patient-focused care and medical office administration. Leveraged expertise in electronic health records and phlebotomy to enhance clinical operations and patient satisfaction. Demonstrated ability to improve operational efficiency by over 30%, showcasing exceptional organizational and interpersonal skills. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.

Overview

14
14
years of professional experience

Work History

Medical Assistant

AIDS HEALTH FOUNDATION
Los Angeles, CA
08.2019 - Current
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Processed orders for medical supplies and lab equipment.
  • Educated patients about medications, procedures and physician's instructions.
  • Administered medications under physician's supervision.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Administered injections, medications and treatments as directed by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Collected samples from patients for laboratory testing purposes.
  • Documented notes during patient visits.
  • Handled general office duties to support administrative staff during peak hours.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Prepared treatment rooms for patient examinations.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Scheduled appointments for patients via phone and in person.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Medical Assistant

Root Staff Corporation (Temp Agency)
Vero Beach, Florida
09.2018 - 08.2019
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Processed orders for medical supplies and lab equipment.
  • Educated patients about medications, procedures and physician's instructions.
  • Administered medications under physician's supervision.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Administered injections, medications and treatments as directed by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Collected samples from patients for laboratory testing purposes.
  • Documented notes during patient visits.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Handled general office duties to support administrative staff during peak hours.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Measured vital signs and took medical histories to prepare patients for examination.

Medical Assistant

LGBT CENTER
Los Angeles, CA
09.2011 - 01.2018
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Processed orders for medical supplies and lab equipment.
  • Educated patients about medications, procedures and physician's instructions.
  • Administered medications under physician's supervision.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Administered injections, medications and treatments as directed by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Collected samples from patients for laboratory testing purposes.
  • Handled general office duties to support administrative staff during peak hours.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Incorporated outside records into charts and EHR.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Contacted medical facilities to schedule patients for admission.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Prepared treatment rooms for patient examinations.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Organized patient charts before each day's clinic sessions began.

Education

Diploma - Medical Assistant

Career Colleges of America
South Gate, CA
07.2011

High School Diploma -

Paramount High School
Paramount, CA
01.1996

Skills

  • Patient-focused care
  • Phlebotomy
  • Medical office administration
  • Intake control
  • Check-in coordination
  • Vital signs and examinations
  • Electronic health records
  • Laboratory maintenance
  • Medical equipment operation
  • Procedure assistance
  • Pipetting
  • Patient relations
  • Clinical operations
  • Specimens collection and processing

Timeline

Medical Assistant

AIDS HEALTH FOUNDATION
08.2019 - Current

Medical Assistant

Root Staff Corporation (Temp Agency)
09.2018 - 08.2019

Medical Assistant

LGBT CENTER
09.2011 - 01.2018

Diploma - Medical Assistant

Career Colleges of America

High School Diploma -

Paramount High School

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MARJORIE LAUBHAN