Marjorie Lora
PENNSAUKEN,NJ
Summary
Professional engineering technician with robust experience in supporting complex technical projects and ensuring high-quality outcomes. Strong focus on team collaboration and adaptability to shifting project requirements. Highly skilled in troubleshooting, equipment maintenance, and technical problem-solving. Reliable and results-driven, with solid foundation in technical analysis and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Engineering Technician
Rodriguez
Philadelphia, Pennsylvania, United States
06.2023 - Current
- Prepare engineering design plans for water main, sewer, ADA ramps, and private site designs under the direction of an engineer.
- Revise drawings in response to comments from City agencies.
- QA/QC work products created by Engineering Aides and/or Apprentices.
- Use advanced skills in computer-aided drafting and design software (CADD).
- Perform land surveying data collection.
- Prepare paper and online forms and/or applications for submission to municipal, state, and federal agencies.
- Calculate quantities and bills of materials (i.e., pipe totals, pipe appurtenances, paving, excavation).
- Mathematical calculations to support design tasks (ex., sewer/inlet inverts, curb elevations, sidewalk, and roadway slopes).
- 3D Visualization Support.
- Stay current with industry trends and regulations through continuing education and professional development opportunities.
Beauty Advisor
SEPHORA/JCP Beauty
Cherry Hill, New Jersey, United States
07.2021 - 09.2025
- Providing personalized attention and advice to customers, using specialized knowledge to recommend products and services.
- Efficient in managing customer concerns, while adhering to Sephora's brand standards.
- Delivered personalized beauty consultations to enhance customer satisfaction and product selection.
- Educated clients on skincare routines and makeup application techniques to promote brand loyalty.
- Managed inventory levels and ensured timely restocking of popular products to maintain sales flow.
- Conducted product demonstrations that highlighted features and benefits, increasing customer engagement.
- Trained new team members on brand standards, product knowledge, and customer service protocols.
- Collaborated with management to develop promotional events that drove foot traffic and increased revenue.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Autocad Technician
Pike Telecom
United States
09.2022 - 04.2023
- Use Software for Client projects after being trained, and work with Tech Lead and designers to implement design changes into the system.
- Perform Design duties as needed by the Company.
- Execute a variety of telecommunication design assignments using prescribed methods and standard techniques.
- Execute changes to designs or sketches and redlines or mark-ups on ongoing projects.
- Work with leaders and team members to facilitate/support internal change efforts to increase organizational effectiveness.
- Use of Microsoft Excel.
- Developed detailed AutoCAD designs for telecom infrastructure projects.
Autocad Designer Intern
EMR
United States
09.2021 - 02.2022
- Collaborate with AutoCAD engineer to ensure timely completion of projects.
- Determine the size and real measurements of buildings and machinery.
- Add details to architectural plans.
- Utilize computer-aided design (CAD) software to create drawings and plans and generate solid and surface models.
- Develop various design perspectives for structural assurance.
- Present rough design drafts and models to manager for approval.
Retail Specialist
Macy's
Cherry Hill, New Jersey, United States
10.2020 - 07.2021
- Ensures high levels of customer satisfaction through excellent sales and service.
- Actively welcomes, seeks out, and engages customers with the store.
- Assess customers' needs and provide assistance and information on product features.
- Responsible for achieving personal sales goals.
- Managed product inventory through effective stock management and visual merchandising techniques.
- Analyzed sales trends to optimize product placement and inventory levels for maximum profitability.
- Exceeded personal sales goals consistently while contributing to overall store performance metrics.
- Increased sales revenue by promoting store promotions and upselling products.
Cashier
Walmart
Cherry Hill, New Jersey, United States
09.2019 - 05.2020
- Provides member service by acknowledging the member and identifying members' needs; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; promoting the company's products and services; providing guidance and support to members regarding member self-service technology; processing member purchases; assisting members with payments according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing registers or self-checkout area; zoning the area; and arranging and organizing merchandise.
- Processed customer transactions efficiently using the point-of-sale system.
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with the team to ensure smooth store operations during peak hours.
- Trained new cashiers on register procedures and customer service protocols.
- Greeted customers entering the store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Shift Team Lead
Old San Juan Restaurant
Camden, New Jersey, United States
05.2016 - 08.2019
- As my first job, I started as a Takeout server; during six months working by hand with the manager, and learned skills that promptly helped my development in the area leading me to have a shift team leader position:
- Oversee, training, and schedule restaurant staff in shifts to ensure compliance and boost productivity levels.
- Assign tasks to employees and ensure they are completed effectively and properly.
- Educate the staff on safety guidelines, customer service best practices, and standards for restaurant cleanliness.
- Assist in resolving customer complaints in a timely, efficient, and courteous manner.
- Keep track of inventory and make sure every area is fully stocked by ordering supplies and coordinating product deliveries.
- Cover the duties of crew members who are unable to work their shifts.
- Supervised daily operations, ensuring high standards of service and food quality.
Education
Bachelor of Engineering - BE - Civil Engineering
Rowan University
Glassboro, NJ05.2027
Associate of Science - AS - Engineering Science
Camden County College
Blackwood, NJ05.2022
Certificated - English
Rowan University IELP
Camden, NJ12.2019
Skills
- AutoCAD & Autodesk Civil 3D
- Project Coordination
- Customer Service / Retail Management
- QAQC
- Critical Thinking
- Creative
Websites
Certification
- Construction scheduling Certificate
- Confined Spaces Training
- OSHA 10-Hour
- Construction Project Management Certificate
Languages
Spanish (Native or Bilingual)
English (Native or Bilingual)
Timeline
Engineering Technician
Rodriguez
06.2023 - Current
Autocad Technician
Pike Telecom
09.2022 - 04.2023
Autocad Designer Intern
EMR
09.2021 - 02.2022
Beauty Advisor
SEPHORA/JCP Beauty
07.2021 - 09.2025
Retail Specialist
Macy's
10.2020 - 07.2021
Cashier
Walmart
09.2019 - 05.2020
Shift Team Lead
Old San Juan Restaurant
05.2016 - 08.2019
Bachelor of Engineering - BE - Civil Engineering
Rowan University
Associate of Science - AS - Engineering Science
Camden County College
Certificated - English
Rowan University IELP