Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Marjorie Lora

PENNSAUKEN,NJ

Summary

Professional engineering technician with robust experience in supporting complex technical projects and ensuring high-quality outcomes. Strong focus on team collaboration and adaptability to shifting project requirements. Highly skilled in troubleshooting, equipment maintenance, and technical problem-solving. Reliable and results-driven, with solid foundation in technical analysis and operational efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Engineering Technician

Rodriguez
06.2023 - Current
  • Prepare engineering design plans for water main, sewer, ADA ramps, and private site designs under the direction of an engineer.
  • Revise drawings in response to comments from City agencies.
  • QA/QC work products created by Engineering Aides and/or Apprentices.
  • Use advanced skills in computer-aided drafting and design software (CADD).
  • Perform land surveying data collection.
  • Prepare paper and online forms and/or applications for submission to municipal, state, and federal agencies.
  • Calculate quantities and bills of materials (i.e., pipe totals, pipe appurtenances, paving, excavation).
  • Mathematical calculations to support design tasks (ex., sewer/inlet inverts, curb elevations, sidewalk, and roadway slopes).
  • 3D Visualization Support.
  • Stay current with industry trends and regulations through continuing education and professional development opportunities.

Beauty Advisor

SEPHORA/JCP Beauty
07.2021 - 09.2025
  • Providing personalized attention and advice to customers, using specialized knowledge to recommend products and services.
  • Efficient in managing customer concerns, while adhering to Sephora's brand standards.
  • Delivered personalized beauty consultations to enhance customer satisfaction and product selection.
  • Educated clients on skincare routines and makeup application techniques to promote brand loyalty.
  • Managed inventory levels and ensured timely restocking of popular products to maintain sales flow.
  • Conducted product demonstrations that highlighted features and benefits, increasing customer engagement.
  • Trained new team members on brand standards, product knowledge, and customer service protocols.
  • Collaborated with management to develop promotional events that drove foot traffic and increased revenue.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Autocad Technician

Pike Telecom
09.2022 - 04.2023
  • Use Software for Client projects after being trained, and work with Tech Lead and designers to implement design changes into the system.
  • Perform Design duties as needed by the Company.
  • Execute a variety of telecommunication design assignments using prescribed methods and standard techniques.
  • Execute changes to designs or sketches and redlines or mark-ups on ongoing projects.
  • Work with leaders and team members to facilitate/support internal change efforts to increase organizational effectiveness.
  • Use of Microsoft Excel.
  • Developed detailed AutoCAD designs for telecom infrastructure projects.

Autocad Designer Intern

EMR
09.2021 - 02.2022
  • Collaborate with AutoCAD engineer to ensure timely completion of projects.
  • Determine the size and real measurements of buildings and machinery.
  • Add details to architectural plans.
  • Utilize computer-aided design (CAD) software to create drawings and plans and generate solid and surface models.
  • Develop various design perspectives for structural assurance.
  • Present rough design drafts and models to manager for approval.

Retail Specialist

Macy's
10.2020 - 07.2021
  • Ensures high levels of customer satisfaction through excellent sales and service.
  • Actively welcomes, seeks out, and engages customers with the store.
  • Assess customers' needs and provide assistance and information on product features.
  • Responsible for achieving personal sales goals.
  • Managed product inventory through effective stock management and visual merchandising techniques.
  • Analyzed sales trends to optimize product placement and inventory levels for maximum profitability.
  • Exceeded personal sales goals consistently while contributing to overall store performance metrics.
  • Increased sales revenue by promoting store promotions and upselling products.

Cashier

Walmart
09.2019 - 05.2020
  • Provides member service by acknowledging the member and identifying members' needs; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; promoting the company's products and services; providing guidance and support to members regarding member self-service technology; processing member purchases; assisting members with payments according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing registers or self-checkout area; zoning the area; and arranging and organizing merchandise.
  • Processed customer transactions efficiently using the point-of-sale system.
  • Assisted customers with product inquiries and provided exceptional service.
  • Collaborated with the team to ensure smooth store operations during peak hours.
  • Trained new cashiers on register procedures and customer service protocols.
  • Greeted customers entering the store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Shift Team Lead

Old San Juan Restaurant
05.2016 - 08.2019
  • As my first job, I started as a Takeout server; during six months working by hand with the manager, and learned skills that promptly helped my development in the area leading me to have a shift team leader position:
  • Oversee, training, and schedule restaurant staff in shifts to ensure compliance and boost productivity levels.
  • Assign tasks to employees and ensure they are completed effectively and properly.
  • Educate the staff on safety guidelines, customer service best practices, and standards for restaurant cleanliness.
  • Assist in resolving customer complaints in a timely, efficient, and courteous manner.
  • Keep track of inventory and make sure every area is fully stocked by ordering supplies and coordinating product deliveries.
  • Cover the duties of crew members who are unable to work their shifts.
  • Supervised daily operations, ensuring high standards of service and food quality.

Education

Bachelor of Engineering - BE - Civil Engineering

Rowan University
Glassboro, NJ
05.2027

Associate of Science - AS - Engineering Science

Camden County College
Blackwood, NJ
05.2022

Certificated - English

Rowan University IELP
Camden, NJ
12.2019

Skills

  • AutoCAD & Autodesk Civil 3D
  • Project Coordination
  • Customer Service / Retail Management
  • QAQC
  • Critical Thinking
  • Creative

Websites

Certification

  • Construction scheduling Certificate
  • Confined Spaces Training
  • OSHA 10-Hour
  • Construction Project Management Certificate

Languages

Spanish (Native or Bilingual)
English (Native or Bilingual)

Timeline

Engineering Technician

Rodriguez
06.2023 - Current

Autocad Technician

Pike Telecom
09.2022 - 04.2023

Autocad Designer Intern

EMR
09.2021 - 02.2022

Beauty Advisor

SEPHORA/JCP Beauty
07.2021 - 09.2025

Retail Specialist

Macy's
10.2020 - 07.2021

Cashier

Walmart
09.2019 - 05.2020

Shift Team Lead

Old San Juan Restaurant
05.2016 - 08.2019

Bachelor of Engineering - BE - Civil Engineering

Rowan University

Associate of Science - AS - Engineering Science

Camden County College

Certificated - English

Rowan University IELP

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