Marjorie Mason
Accounts Receivable
Searcy,AR
Summary
Competent Accounts Receivable and Billing Specialist bringing 4.5 years of experience carrying out all accounts receivable and Billing functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance. Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills and room for advancement.
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks and resourceful approach.
Overview
24
24
years of professional experience
13
13
years of post-secondary education
Work History
Accounts Receivable and Billing Clerk
Bowerman Trucking, Inc
Searcy, TX
09.2018 - Current
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Contacted clients with past due accounts to formulate payment plans and discuss options.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Monitored accounts to verify compliance with payment terms and schedules.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Developed and maintained positive relationships with clients to maximize collections.
- Utilized Microsoft Excel for Collections and other duties
- Maintained accurate records of customer payments.
- Collaborated with customers to resolve disputes.
- Audited and corrected billing and posting documents for accuracy.
- Used data entry skills to accurately document and input statements.
- Created improved filing system to maintain secure client data.
Receptionist
Bowerman Trucking Inc
Searcy, AR
03.2020 - Current
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding clients and company.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Routed incoming mail and messages to relevant personnel without delay.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Teacher
Mount Pleasant Baptist Academy
Clay, AR
06.2013 - 10.2016
- Supported student physical, mental, and social development using classroom games and activities.
- Planned and implemented integrated lessons to meet national standards.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Graded and evaluated student assignments, papers, and course work.
- Incorporated multiple types of teaching strategies into classroom.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Developed and implemented classroom routines to address varying student needs.
Production Supervisor
Performance Outdoor Products
Searcy, AR
05.1999 - 06.2002
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Participated in regular meetings with team members to discuss production updates.
- Used equipment properly to avoid workplace hazards or injuries.
- Followed safety procedures and guidelines to maintain safe working environments.
- Inspected and adjusted work performed to meet expectations.
- Weighed and measured items to prevent waste and meet quality standards.
- Assembled and tested various products to meet production requirements and quality control standards.
- Managed inventory levels and restocked supplies to keep up with high production needs.
- Assembled products according to changing daily work orders and specific customer needs.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Collaborated with other departments to optimize production workflows.
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
- Reviewed production schedules and streamlined processes.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Education
High School Diploma -
Pioneer Christian Academy
Bald Knob, AR 09.1987 - 05.2000
Skills
Accurate payment posting
Relationship building
Process improvements
Computer proficiency - experience with Excel
Organizational and filing skills
Initiative & Self motivated
Very Conscientious
Productive & Creative
Communication & People skills
Collaboration talent
Work Ethic - Honest, Dependable, Punctual, Responsible, Reliable
Telephone etiquette
Office administration
Mail handling
Office organization
Administrative support
Mail sorting
Sensitive information handling
Call forwarding
Office supplies inventory management
Timeline
Receptionist
Bowerman Trucking Inc
03.2020 - Current
Accounts Receivable and Billing Clerk
Bowerman Trucking, Inc
09.2018 - Current
Teacher
Mount Pleasant Baptist Academy
06.2013 - 10.2016
Production Supervisor
Performance Outdoor Products
05.1999 - 06.2002
High School Diploma -
Pioneer Christian Academy
09.1987 - 05.2000