Summary
Overview
Work History
Education
Skills
Certification
Interests
Travel.history
Timeline
GeneralManager

Marjorie McElveen

Special Needs Assistant, Customer Service
Spring,TX

Summary

Energetic and friendly Bus Attendant with [Number] years of experience supervising passengers for safe and positive experiences. Demonstrated proper use of wheelchair lift and orthopedic devices. Maintained clean and sanitary school bus through regular, scheduled checks. Experienced Bus Attendant with 9 years of experience supervising passengers on board, particularly travelers with special physical or mental needs. Promoted passenger safety during trips by enforcing established guidelines. Seasoned Monitor experienced in working on buses to maintain safety and cleanliness. Good inspection and observational skills combined with a personable nature and attention to detail. Certified in CPR.

Overview

21
21
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Special Needs School Bus Monitor

Magnolia ISD Transportation
Magnolia , TX
11.2014 - Current
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Helped with home management tasks, meal preparation, grocery shopping and routine cleaning.
  • Supported teacher in development of individual learning strategies.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Interacted physically and verbally with students throughout each day.
  • Alerted instructor to student behavior or issues requiring intervention.
  • Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
  • Implemented behavioral plans for students with behavior disorders or other special conditions to present and reinforce learning concepts.
  • Worked with bus driver and parents to meet specialized needs of passengers.
  • Enforced [State] safety guidelines for passenger transportation to keep children safe and driver free of distraction.
  • Assisted juvenile passengers in crossing roadway safely.
  • Assisted driver in monitoring and managing student behaviors to promote safety.
  • Supervised and assisted special-needs passengers, offering individual adult attention during transport.
  • Responded to medical crises and behavioral problems to maintain safe travel.
  • Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
  • Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.
  • Communicated with bus drivers, contractors and schools regarding route changes.
  • Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
  • Kept student personal and medical information in strictest confidence.
  • Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Managed emergency bus evacuations with appropriate use of emergency door.
  • Conducted patrols of [Type] locations to identify and help those in need of immediate care and assistance.
  • Secured special seats and restraint devices used by students.

Building Office Cleaner

Office Cleaning Company
Phoenix, AZ
05.2010 - 07.2012
  • Cleaned desks, office equipment, walls, files, ledges and countertops by dusting surfaces.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Emptied trashcans and transported waste to collection areas.
  • Ordered new cleaning supplies for upcoming jobs.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained floor cleaning and waxing equipment.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Supervised supplies in inventory and submitted reorder requests.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Paraprofessional

Masa Public School
Mesa, AZ
10.2006 - 12.2009
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Prepared learning materials, helping teachers prepare for daily instruction.
  • Maintained head count and attendance sheets.
  • Supervised students on field trips for safety and proper behavior in public settings.
  • Managed workflows of classroom volunteers and trained on school procedures.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Implemented practice exercises and group assignments to assist students in quick information grasping.

School Crossing Guard/playground Monitor

Loma Linda Elementary School
Phoenix , AZ
09.2004 - 03.2006
  • Used signs, hand signals and flags to control car and foot traffic conditions.
  • Instructed children to safely cross streets using crosswalk and watching traffic lights.
  • Discouraged children from behaving unsafely near traffic to reduce injuries and accidents.
  • Contacted school principals to report children not adhering to safe crossing protocols or refusing to follow directions.
  • Withstood adverse environmental conditions.
  • Developed key relationships with both adults and children through effective communication and purposeful engagement.
  • Interrupted traffic to allow students, parents and other pedestrians to safely cross streets.
  • Protected safety of students by identifying potential conflicts and working collaboratively with community resource networks to diffuse situations.
  • Reported reckless motorists or anyone creating unsafe situations for students to school management.
  • Monitored traffic flow to identify safe crossing gaps.
  • Escorted pedestrians and young children across streets near school.
  • Educated pedestrians about crossing rules and road safety.

Account Payable Clerk

Uhaul Moving And Storage
Phoenix , AZ
11.1998 - 09.2004
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Prepared vendor invoices and processed incoming payments.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Maintained good working relationships with vendors and resolved disputes.
  • Reconciled processed work by verifying entries and comparing system reports to balance numbers.
  • Researched, gathered and collected data to show progress and current costs to stakeholders.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Retrieved second signature for checks above a high dollar amount.
  • Watched printing checks for discrepancies.
  • Answered a multi line phone, foreward calls to appropriate person or took care of the call.

Education

High School Diploma -

Hellgate High School
Missoula, MT
09.1977 - 05.1981

Associate of Arts - Education of Individuals in Elementary Special Education Programs

Maricopa Community College System Office
Phoenix
01.2007 - 05.2009

Skills

Emergency Response

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Certification

Epilepsy training

Interests

Traveling

Travel.history

I have been to Beijing China. Russia, Canada and all ov the United States.

Timeline

Epilepsy training

08-2022

Special Needs School Bus Monitor

Magnolia ISD Transportation
11.2014 - Current

Building Office Cleaner

Office Cleaning Company
05.2010 - 07.2012

Associate of Arts - Education of Individuals in Elementary Special Education Programs

Maricopa Community College System Office
01.2007 - 05.2009

Paraprofessional

Masa Public School
10.2006 - 12.2009

School Crossing Guard/playground Monitor

Loma Linda Elementary School
09.2004 - 03.2006

Account Payable Clerk

Uhaul Moving And Storage
11.1998 - 09.2004

High School Diploma -

Hellgate High School
09.1977 - 05.1981

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Marjorie McElveen Special Needs Assistant, Customer Service