Marjorie Mercurius
Houston,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Serves as first point of contact for patients at the Surgery Check In Desk.
Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Unit Administrative Assistant
Houston Methodist Hospital
07.2011 - Current
- Greet and interact with patients and family members to provide information, answer questions, give directions and walk patients back to the unit.
- Contribute to the overall success of the unit by taking on additional responsibilities as needed, demonstrating flexibility and adaptability in a dynamic work environment.
- Answer telephone calls, answer questions, and direct calls as needed.
- Place new supply orders, manage inventory and restock clerical and nourishment stations.
- Maintain high standards of cleanliness within the unit and waiting areas, contribute to a professional atmosphere by providing excellent customer service and maintaining the organization's ICARE Values.
Education
High School Diploma -
Vere Technical High School
Clarendon, JamaicaDiploma - Management Studies
Jamaica Institute of Management
Kingston, JamaicaSkills
- Adaptable and Flexible
- Organization and Time Management
- Teamwork and Collaboration
- Computer Proficiency
Certification
BLS Certified
CNA
Timeline
Unit Administrative Assistant
Houston Methodist Hospital
07.2011 - Current
High School Diploma -
Vere Technical High School
Diploma - Management Studies
Jamaica Institute of Management
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