Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Marjorie Montemayor

Missouri City,TX

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

Coworx Staffing
Houston, TX
07.2009 - 08.2010
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Scheduled appointments between clients and customers and internal staff members.
  • Maintained accurate department and customer records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Coordinated appointments, meetings and conferences.

Administrative Assistant

Petrobras America
Houston, TX
09.2007 - 06.2009
  • Maintained accurate department and customer records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Coordinated appointments, meetings and conferences.
  • Created travel arrangements for senior managers according to their requirements.

Administrative Assistant

Stanford Financial Group
Houston, TX
11.2004 - 03.2007
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Scheduled appointments between clients and customers and internal staff members.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Processed invoices for payment using accounting software applications.
  • Maintained accurate department and customer records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Created travel arrangements for senior managers according to their requirements.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.

Administrative Assistant

City of Houston City Council
Houston, TX
01.2001 - 10.2004
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.
  • Identified needs of customers promptly and efficiently.
  • Worked with cross-functional teams to achieve goals.
  • Understood and followed oral and written directions.
  • Recognized by management for providing exceptional customer service.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

Certification -

Houston Community College
Houston, TX
01-1998

High School Diploma -

Brownsville High School
Brownsville, TX
05-1969

Skills

  • Invoice Processing
  • Quality Assurance
  • Clerical Support
  • Document Control
  • Travel Coordination
  • Mail Handling
  • Data Entry
  • Appointment Scheduling
  • Calendar Management
  • Minute Taking
  • Reception Oversight
  • Filing
  • Scheduling
  • Travel Planning
  • Administrative Support
  • Multi-Line Telephone Systems

Affiliations

Involved in local Veteran Organizations

Volunteer Local Elementary School

Languages

Spanish
Limited

References

References available upon request.

Timeline

Administrative Assistant

Coworx Staffing
07.2009 - 08.2010

Administrative Assistant

Petrobras America
09.2007 - 06.2009

Administrative Assistant

Stanford Financial Group
11.2004 - 03.2007

Administrative Assistant

City of Houston City Council
01.2001 - 10.2004

Certification -

Houston Community College

High School Diploma -

Brownsville High School

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Marjorie Montemayor