Marjorie Montrose
Lakewood,CO
Summary
Dynamic and innovative professional with a rich background as a Personal Assistant and Massage Therapist, self-employed in both roles. Excelled in interpersonal communication and relationship building, significantly enhancing client satisfaction and loyalty. Demonstrated adaptability and creativity, achieving remarkable outcomes in client care and operational efficiency. Expert in guest relations and effective communication, committed to excellence and continuous improvement.
Overview
34
34
years of professional experience
Work History
Personal Assistant
Self Employed
01.2010 - Current
- Maintained appropriate filing of personal and professional documentation.
- Kept detailed track of household and maintenance inventory and schedules.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Used discretion when handling confidential information.
- Coordinated appointments with medical professionals.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted patients with self-administered medications.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Massage Therapist
Self
01.1991 - Current
- Maintained client treatment records and designed long-term care programs for return customers.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
Education
Massage Therapy
Massage Therapy Institute of Colorado - Denver
Denver, COBachelor of Arts - Graaphic Arts Minor in Biology
Colorado State University
Fort Collins, COSkills
- Interpersonal Communication
- Positive Attitude
- Guest Relations
- Creativity and Innovation
- Teamwork and Collaboration
- Team Collaboration
- Adaptability and Flexibility
- Relationship Building
- Decision-Making
- Effective Communication
- Self Motivation
- Reliability
Timeline
Personal Assistant
Self Employed
01.2010 - Current
Massage Therapist
Self
01.1991 - Current
Massage Therapy
Massage Therapy Institute of Colorado - Denver
Bachelor of Arts - Graaphic Arts Minor in Biology
Colorado State University
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