Summary
Overview
Work History
Education
Skills
Certification
Additionalinformation - Availability
Personal Information
Languages
Timeline
Generic

Marjorie Muniz

Bronx,NY

Summary

Proven leader and effective communicator with extensive experience in customer service and cash handling. Demonstrated expertise as a Shift Leader at Auntie Anne's. Thrived in fast-paced environments, showcasing strong organizational abilities and basic computer skills. Consistently achieved high levels of customer satisfaction, ensuring efficient operations and fostering positive experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Teacher's Assistant

Wediko Children's Services
11.2018 - 05.2019
  • Assist teachers in taking care of children and helping them with their homework
  • On some days we would take the kids to their daily activities such as dance, gym, movie time, snack time, etc

Counselor in Training

Summer Youth Employment Program (SYEP)
07.2021 - 08.2021
  • Work under a camp counselor learning duties and skills needed to handle responsibilities over the children we were taking care of
  • We would encourage them to engage in camp activities like dance, field trips, game room, art, etc

Cashier

Western Beef Supermarket
07.2021 - 04.2022
  • As a cashier I'm in charge of scanning grocery items and handling the money in my till
  • When I work closing shifts I have to level certain areas of the supermarket(chips, cookies, cakes, spices, and the bread)

Shift Leader

Auntie Anne's
04.2022 - Current
  • My job is to do a little bit of everything
  • I work at the register, I butter the pretzels and other menu items to put them in the display warmer
  • I also do cleaning at the end of the day(dishes, warmer, table tops)

Hostess/To-Go Specialist

Red Lobster
05.2024 - Current
  • I pack and send out to go orders
  • As well as help on the floor when needed like bussing tables, clearing tables so the next party can sit
  • On some days I'm up at the front as hostess where my duties include seating guests and helping waiters on the floor with any extra duties they aren't able to finish depending on the rush

Valet Cashier

SP PLUS
01.2024 - Current
  • Manage all car keys coming in and out
  • Collect all payments and make sure my register is even beginning shift and ending shift
  • Ensuring customers leave satisfied with their parking experience with us by greeting them with a smile and making sure they feel welcomed

Education

Certificate - Certified Nursing aide

ABC training school
Bronx, NY
11.2024

Associate's degree - Health studies

SUNY Westchester Community College
Valhalla, NY
12.2023

Skills

  • Effective Communication
  • Translation
  • Strong Organizational Abilities
  • POS
  • Restaurant experience
  • Cash register
  • Customer service
  • Basic math
  • Analysis skills
  • Phone etiquette
  • Mediation Skills
  • Basic computer skills

Certification

Driver's License

Certified Nursing Assistant

Additionalinformation - Availability

Every day of the week, any shifts including overnight.

Personal Information

Authorized To Work: US

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Hostess/To-Go Specialist

Red Lobster
05.2024 - Current

Valet Cashier

SP PLUS
01.2024 - Current

Shift Leader

Auntie Anne's
04.2022 - Current

Counselor in Training

Summer Youth Employment Program (SYEP)
07.2021 - 08.2021

Cashier

Western Beef Supermarket
07.2021 - 04.2022

Teacher's Assistant

Wediko Children's Services
11.2018 - 05.2019

Certificate - Certified Nursing aide

ABC training school

Associate's degree - Health studies

SUNY Westchester Community College

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Marjorie Muniz