Marjorie Riemenschneider

Obtains the referral and information needed for the Long Term Care Insurance Claims assessment.

Calls and sets up time for the assessment.

Obtains demographics, physician information, a current medication list, and evaluates the claimant’s functional and cognitive abilities.

Proficient in assessing claimant's ability to complete ADL and IADL tasks.

Completes all documentation within 24 hours.

• Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
• Effectively communicated with physicians regarding patient needs, performance, medications and changes.
• Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
• Responded promptly and professionally to patient questions and concerns.
• Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
• Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
• Liaised with physicians regarding patient needs, performance and changes.

• Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
• Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
• Oversaw and approved recruitment, hiring and orientation of new nursing staff.
• Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
• Facilitated continuing education and training programs to drive staff competency and professional development.
• Collaborated with staff, management, and external groups to coordinate patient care.
• Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.