Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marjorie salas

Dallas

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Overview

3
3
years of professional experience

Work History

Sales Lead

Journeys Shoes
Hurst
10.2024 - 01.2025
  • Identified customer needs by asking questions and advising on best solutions.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Reduced process lags by training employees on best practices and protocols.
  • Developed and implemented a successful sales strategy to increase revenue.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Provided training sessions for new employees on sales techniques, procedures.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Managed cash register operations using POS system and processed sales and returns.
  • Produced sales documents, finalized deals and filed records.
  • Listened to customer needs to identify and recommend best products and services.
  • Reset store displays for special events and seasonal merchandise changes.
  • Led sales team to consistently deliver customer service, generating maximum sales potential.
  • Provided leadership and direction to motivate department associates.

Cashier

Kohls Department Store
Burleson
11.2021 - 01.2022
  • Answered phone calls to assist customers with questions and orders.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Resolved customer complaints professionally in accordance with company policy.
  • Answered customer inquiries regarding store policies and procedures.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Welcomed customers, offering assistance to help find store items.
  • Collected payments and provided accurate change.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Education

High School Diploma -

Everman Academy
Everman, TX
05-2022

Skills

  • Point-of-sale operation
  • Inventory management
  • Verbal communication
  • Cash handling accuracy
  • Customer engagement
  • Problem-solving
  • Reliability
  • Sales training
  • Processing payments
  • Multitasking
  • Sales process
  • Customer satisfaction
  • Cash handling
  • Serve customers

Languages

Spanish
Professional

Timeline

Sales Lead

Journeys Shoes
10.2024 - 01.2025

Cashier

Kohls Department Store
11.2021 - 01.2022

High School Diploma -

Everman Academy

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Marjorie salas