Marjorie Tyler
New Port Richey,FL
Summary
To work in a positive, professional, and resourceful environment where I can continue to build, strengthen, and develop new abilities and enhance existing skills as I work with other peers.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Director
O2B Kids
08.2023 - Current
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment
- Worked closely with management to provide effective assistance for specific aspects of business operations
- Created and updated records and files to maintain document compliance
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
Personal Assistant
Private Family
07.2022 - 07.2023
- Improved time management of the executive through effective prioritization and organization of tasks
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents
Server
Harps of Trinity
07.2020 - 08.2022
- Performed customer’s satisfaction
- Extensive POS knowledge
- Maintained clean work environment
Insurance Marketer
Amerilife
01.2021 - 11.2021
- Inbound/outbound calls
- Knowledge of computer software and programs
- Recruited insurance agents to different insurance carriers
- Identified appropriate marketing channels and target customers for campaigns
- Managed over 100 customer calls per day
Residential Aide
Preserve of Clearwater
03.2020 - 01.2021
- Care for residents while assisting with ADLs
- Up-keep of individual apartments/common areas
- Reported unusual/urgent circumstances in patients' condition or environment immediately to nurse supervisor
- Answered call lights and supported patient comfort
- Transported residents to different parts of facility in safe manner
- Wiped down/ disinfected areas within facility with proper cleaning products to reduce instances of infection
- Organized/stocked supply room
- Signed out equipment from stock room and delivered items within facility as needed
Server Shift Leader
Apps And Taps
06.2019 - 09.2020
- Performed customer’s satisfaction
- Extensive POS knowledge
- Maintained clean work environment
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes
- Addressed/resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
Certified 911 Public Safety Telecommunicator
New Port Richey Police Department
03.2017 - 06.2019
- Answered non-emergency/ emergency calls
- Communicated/ monitored radios with/for other neighboring agencies
- Performed excessive knowledge of computer software and databases
- Relayed latest information to first responders via electronic means, telephone calls and radio responses
- Supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments
- Use of multi-lined phone system
Personal Nanny
Nannies Who Care
04.2013 - 03.2017
- Facilitated relationships with children and parents by developing caring and structured home environments
- Maintained clean home for family
- Transported children and attended after school activities
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships
- Built positive and nurturing environments to support child social and emotional growth
- Assisted children with homework assignments and special projects across different subjects
Lead Teacher
Discovery Point Daycare Teacher
07.2011 - 04.2013
- Took care of children between ages of 3 months old to 3 years old
- Planned and implemented different daily activities to enhance overall development and growth of every student
- Assisted in potty training
- Communicated frequently with parents about student growth and progress
Secretary
Gulfside Elementary School
05.2010 - 06.2011
- Knowledge of computer programs
- Answered multi-line phone system and greeted callers enthusiastically
- Provided clerical support to company employees by copying, faxing and filing documents
- Handled daily scheduling tasks and provided administrative support
- Monitored premises, screened visitors, updated logs and issued passes to maintain security
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance
Education
Associate of Arts -
Pasco Hernando State College
New Port Richey, FL03.2023
High School Diploma -
J.W Mitchell High School
New Port Richey, FL2011
Skills
- Customer service and Rapport
- Transactions and Cash Handling
- Observation Documentation
- Privacy and Confidentiality
- Emotional and Social Support
- Vital Signs Collection
- Multitasking and Time Management
- Multi-line Telephone Systems
- Document and File Management
- Cardiopulmonary resuscitation (CPR)
- Conscientious and Detail-Oriented
- Staff Coordination and Strategic Planning
Certification
- first aid/CPR certified
- certified 911 telecommunicator officer
- certified safe server/food handling
Timeline
Assistant Director
O2B Kids
08.2023 - Current
Personal Assistant
Private Family
07.2022 - 07.2023
Insurance Marketer
Amerilife
01.2021 - 11.2021
Server
Harps of Trinity
07.2020 - 08.2022
Residential Aide
Preserve of Clearwater
03.2020 - 01.2021
Server Shift Leader
Apps And Taps
06.2019 - 09.2020
Certified 911 Public Safety Telecommunicator
New Port Richey Police Department
03.2017 - 06.2019
Personal Nanny
Nannies Who Care
04.2013 - 03.2017
Lead Teacher
Discovery Point Daycare Teacher
07.2011 - 04.2013
Secretary
Gulfside Elementary School
05.2010 - 06.2011
Associate of Arts -
Pasco Hernando State College
High School Diploma -
J.W Mitchell High School
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