MARJORIE WILLIAMS
Decatur,Georgia
Summary
Experienced Healthcare Professional with 15+ Years in direct care and Leadership. Throughout the years, I have acquired proven expertise in managing and coordinating day-to-day clinical patient care services and programs. Skilled in mentoring and developing high-performing teams while ensuring exceptional standards of care. Extensive knowledge of quality assurance and control activities, including conducting audits to maintain compliance with state and federal regulations. Adept at fostering effective communication with all levels of management, regulatory agencies, and suppliers to drive operational excellence and patient satisfaction.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Certified Clinical Hemodialysis Technician
DaVita Dialysis Corporation
Stone Mountain , Georgia
10.2023 - Current
- Supervised dialysis patients and offered responses to their inquiries.
- Monitored patients consistently during entire dialysis procedures.
- Performed meticulous audits to ensure strict compliance with infection control protocols.
- Managed, serviced, and sanitized dialysis machines and equipment.
- Followed strict safety and hygiene protocols for dialysis procedures.
- Provided essential education to dialysis patients about necessary lifestyle modifications.
- Work alongside medical staff.
- Authored comprehensive reports for consistent documentation.
Certified Clinical Hemodialysis Technician/Preceptor
Fresenius Medical Care
Decatur, GA
08.1995 - Current
- Collaborated with the Clinic Manager and Education Coordinator to ensure compliance with ESRD regulations and support Continuous Quality Improvement initiatives
- Participated in Quality Assurance and Quality Improvement meetings to ensure clients met required adequacy standards
- Served as the primary contact for initial patient referrals, managing communications and processes related to patient admissions
- Oversaw intake data for admission requests, ensuring accurate collection, completion, and communication in alignment with standard operating procedures and regulatory requirements
- Coordinated cross-functionally with multiple departments and resources within FKC to streamline processes and ensure operational efficiency
- Acted as a change agent for infection control practices, monitoring staff and patient adherence under the direction of the Clinic Manager
- Welcomed patients and visitors, conducted COVID-19 screenings, coordinated transportation, and managed end-of-month reports and purchase orders
- Collaborated with facility staff and management to resolve issues affecting patient admissions effectively
- Led and facilitated team meetings to implement strategic processes, identify barriers, and drive improvements among team members
- Conducted vascular access pre-treatment assessments to ensure patency, performed cannulation, and promptly reported unusual findings to the Registered Nurse
- Initiated and concluded dialysis treatments in strict adherence to Physician-prescribed orders
Certified Clinical Hemodialysis Technician/Float Pool Coordinator
DaVita Dialysis
Stamford, CT
09.2008 - 07.2015
- Provided direct, hands-on patient care in both chronic and acute dialysis settings
- Motivated, trained, and supported staff in mastering technical skills and proper dialysis techniques
- Collected and reported patient activity data through the CROWNWeb system, ensuring compliance with public reporting requirements and advancing dialysis patient care standards
- Consolidated medication usage data and compiled monthly reports to track growth, transmitting information accurately and on time
- Managed patient scheduling and oversaw inventory control to ensure seamless operations
- Recruited, interviewed, and provided hiring recommendations to support effective staffing
Education
License Practical Nurse
Hope College of The Arts And Sciences
Pompano Beach, FL06-2022
Masters - Health Administration
University of Phoenix
Phoenix, Arizona01.2016
Bachelor's degree - Business Administration/Concentration in Management
Monroe College
New Rochelle, New York01.2004
Skills
- Microsoft Office Suite
- CWOW
- Kronos
- ECube
- Communication
- Team Leadership
- Quality Assurance
- Quality Control
- Medical terminology
Certification
- Certified Clinical Hemodialysis Technician, Nephrology Nursing Commission - New Jersey, 01/01
- Certified EKG Technician/Phlebotomy, Nyack Hospital, 01/92
Timeline
Certified Clinical Hemodialysis Technician
DaVita Dialysis Corporation
10.2023 - Current
Certified Clinical Hemodialysis Technician/Float Pool Coordinator
DaVita Dialysis
09.2008 - 07.2015
Certified Clinical Hemodialysis Technician/Preceptor
Fresenius Medical Care
08.1995 - Current
License Practical Nurse
Hope College of The Arts And Sciences
Masters - Health Administration
University of Phoenix
Bachelor's degree - Business Administration/Concentration in Management
Monroe College
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