Summary
Overview
Work History
Education
Skills
Softwareknowledge
Languages
Timeline
Generic

MARJORY ARAUJO

Loganville,GA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

13
13
years of professional experience

Work History

Retail Sales Specialist

Lowes Home Improvement Center
04.2022 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Managed a diverse portfolio of clients across multiple industries while maintaining a strong focus on individualized solutions for each business''s unique needs.
  • Used CRM SalesForce software to compile sales data and create visually appealing charts and graphs for reports and presentations.
  • Kept detailed records of daily activities through online customer database.
  • Contributed to team objectives in fast-paced environment.

Cashier

Lowes Home Improvment
01.2022 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.

Cook

Wheat Montana Bakery
11.2021 - 03.2022
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Pastry Chef

The Still Room
09.2021 - 01.2022
  • Personalized creations for holidays, weddings, graduations, and personal events.
  • Maintained well-organized mise en place to keep work consistent.
  • Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
  • Managed in-store, pick-up orders and catering needs.

Cook's Assistant

Kobe Steakhouse and Japanese Food
08.2021 - 11.2021
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Distributed food during busy peak periods to drive customer satisfaction.

Pastry Chef

Fresko
02.2020 - 05.2021

Executive Pastry Chef

Moises Bakery Warehouse
05.2018 - 03.2021

Warehouse Logistics Manager

Bon Beef
08.2017 - 05.2018
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment
  • Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels
  • Promoted brand at industry events and through ongoing networking efforts
  • Management of programs for restaurants such as INFOREST, connected with the cashiers, warehouse, orders and inventories
  • Food cost specialist.

Restaurant Manager

Media Chakana S.A.C.
04.2015 - 09.2017
  • In charge of Profit and Loses of the restaurant
  • Management of programs for restaurants such as INFOREST, connected with the cashiers, warehouse, orders and inventories
  • Food cost specialist
  • Developed, implemented and managed business plans to promote profitable food and beverage sales
  • Purchased adequate quantities of food, beverages, equipment and supplies
  • Led and directed team members on effective methods, operations and procedures
  • Promoted business through participation in and sponsorship of community events
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Carefully interviewed, selected, trained and supervised staff
  • Interacted positively with customers while promoting hotel facilities and services
  • Correctly calculated inventory and ordered appropriate supplies.

Warehouse Logistics Manager

Kamcha
02.2014 - 04.2015
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
  • Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation
  • Management of programs for restaurants such as INFOREST, connected with the cashiers, warehouse, orders and inventories
  • Food cost specialist.

Concession Project Manager

Actitud Emergente S.A.
01.2012 - 02.2014
  • Responsible for the operation of the dealership project
  • Use of HACCP
  • Attention to more than 1400 people
  • Balance of sales, request to suppliers, restaurant software specialist
  • Sales analysis, food cost, purchases and receipts of merchandise, project assembly, customer service, food handling, cash balance and inventories
  • Staff management
  • Our clients: MONSANTO PERU S.A., SAFCO PERU S.A., SKANSKA PERU S.A.

Education

Administrative Office Assistant -

North Miami Senior Adult Education
North Miami, FL
01.2021

Bachelor's incomplete (3years) -

Universidad San Ignacio de Loyola
Lima, Peru
10.2010

Master's -

INTECI
Lima, Peru
06.2008

Associate -

Le Cordon Bleu
Lima, Peru
07.2007

Skills

  • Spreadsheet Management
  • Office administration
  • Records management
  • Business administration
  • Marketing
  • Spanish and English Fluency
  • Performance improvement
  • Documentation and control
  • Organizational Skills Development
  • Interpersonal relationship building
  • Teamwork and Collaboration
  • Multitasking Abilities

Softwareknowledge

  • Google Workspace
  • Microsoft office suite
  • Microsoft Outlook
  • One Drive
  • Dropbox
  • Zoom
  • Google Meet

Languages

Spanish
Native or Bilingual
English
Full Professional
Portuguese
Limited Working

Timeline

Retail Sales Specialist

Lowes Home Improvement Center
04.2022 - Current

Cashier

Lowes Home Improvment
01.2022 - 04.2022

Cook

Wheat Montana Bakery
11.2021 - 03.2022

Pastry Chef

The Still Room
09.2021 - 01.2022

Cook's Assistant

Kobe Steakhouse and Japanese Food
08.2021 - 11.2021

Pastry Chef

Fresko
02.2020 - 05.2021

Executive Pastry Chef

Moises Bakery Warehouse
05.2018 - 03.2021

Warehouse Logistics Manager

Bon Beef
08.2017 - 05.2018

Restaurant Manager

Media Chakana S.A.C.
04.2015 - 09.2017

Warehouse Logistics Manager

Kamcha
02.2014 - 04.2015

Concession Project Manager

Actitud Emergente S.A.
01.2012 - 02.2014

Administrative Office Assistant -

North Miami Senior Adult Education

Bachelor's incomplete (3years) -

Universidad San Ignacio de Loyola

Master's -

INTECI

Associate -

Le Cordon Bleu

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MARJORY ARAUJO