Mark A. Baidoo
Bronx,NY
Summary
Knowledgeable [Desired Position] with solid background in maintaining clean and safe environments. Proven ability to manage routine cleaning tasks and assist with minor maintenance. Demonstrated teamwork and attention to detail in all aspects of building upkeep.
Overview
9
9
years of professional experience
Work History
Building Porter
Porter
03.2025 - 11.2025
- Proven ability to learn quickly and adapt to new situations.
- Trained new staff on operational procedures and best practices to foster a cohesive work environment.
- Cleaned and organized building areas as required.
- Completed sweeping, mopping, and window-cleaning.
- Maintained exterior curbside appeal for improved first impressions on prospective tenants.
- Upheld a high standard of customer service when interacting with residents, addressing their needs professionally and courteously.
- Enhanced building cleanliness by performing daily maintenance tasks such as sweeping, mopping, and vacuuming.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
Service Department Clerk
Food Bazaar Supermarket
07.2020 - 03.2025
- Stacking materials
- Mopping Floors
- Taking shopping Cart Outside
- Maintained cleanliness and organization of store premises through routine inspections and proactive maintenance tasks.
Security Officer
State Security Services
03.2022 - 05.2024
- Monitored premises to prevent unauthorized access and ensure safety protocols compliance
- Responded promptly to security incidents, assessing situations and implementing appropriate responses
- Conducted regular patrols, identifying potential hazards and reporting maintenance needs to management
- Developed incident reports documenting events and actions taken for future reference and analysis
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Bookstore Clerk
Christian Book Shop
07.2019 - 10.2020
- Arranging books
- Cleaning shelves
- Vacuum inside the store
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members for efficient store operations, resulting in a well-maintained retail space.
- Placed completed pieces in packaging to prepare for retail sale.
School Social Worker
Good Shepherd High School
05.2018 - 08.2019
- Conducted individual and group counseling sessions to support student mental health and well-being.
- Facilitated workshops on social skills, conflict resolution, and coping strategies for students.
- Coordinated referrals to community resources and services for additional student support.
- Documented case notes and maintained accurate records of student progress and interventions.
- Promoted a safe and supportive learning environment by implementing evidence-based prevention programs focused on bullying, substance abuse, and mental health awareness.
Hospitality Worker
Jacobi Hospital Center
03.2017 - 05.2018
- Worked in the package transportation and handling department.
- Managed inventory levels to ensure adequate stock of supplies and minimize waste.
- Developed training materials to enhance team performance and service delivery standards.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Reduced risks by maintaining clean and organised work environment.
Education
High school -
Frederick Douglass Academy 1
New York01.2020
Skills
- Knowledge in Microsoft Office
- Capable problem solver
- Proficiency in the English Language
- Cleaning expertise
- Carpet cleaning
- Window washing
- Security awareness
- Basic plumbing
- Safety and security
- Safety awareness
- Building maintenance
- Facility cleaning
- Teamwork
Timeline
Building Porter
Porter
03.2025 - 11.2025
Security Officer
State Security Services
03.2022 - 05.2024
Service Department Clerk
Food Bazaar Supermarket
07.2020 - 03.2025
Bookstore Clerk
Christian Book Shop
07.2019 - 10.2020
School Social Worker
Good Shepherd High School
05.2018 - 08.2019
Hospitality Worker
Jacobi Hospital Center
03.2017 - 05.2018
High school -
Frederick Douglass Academy 1