Mark Abrahams
Phoenix,AZ
Summary
Seasoned Senior Enterprise Account Executive with 8 years of experience, adept at aligning customer needs with solutions and maintaining top performance; achieved 130% monthly quota and The Presidents Club 2024 recognition. Excelled in relationship-building and issue resolution, leading to sustained customer satisfaction and measurable growth. Seeking Enterprise Account Executive role to leverage proven track record in driving sales success and fostering profitable customer relationships.
Overview
10
10
years of professional experience
Work History
Senior Enterprise Account Executive
Intuit
10.2022 - Current
- Align customer needs with tailored solutions to consistently exceed monthly quotas by at least 30%.
- Foster profitable customer relationships to enhance team success and facilitate knowledge exchange.
- Resolve customer issues effectively, ensuring long-term satisfaction through addressing root causes.
Account Executive
GrubHub SMB
08.2021 - 10.2022
- Cultivated lasting partnerships with key stakeholders, improving client retention and satisfaction.
- Addressed and resolved critical account challenges to maintain uninterrupted business services.
- Informed business owners about product features, contributing to market expansion and client engagement.
Senior Account Manager
UPS
09.2018 - 08.2021
- Oversaw the expansion of the small package division, consistently meeting quarterly sales targets.
- Executed targeted sales calls to address specific customer requirements, resulting in tangible revenue increases.
- Enhanced sales portfolio by promoting additional products and services, securing both Gold and Silver awards for outstanding performance.
Sales Manager-Coach
Progrexion - Call Center
05.2017 - 05.2018
- Led a team in achieving daily conversion targets, fostering a positive work environment that supported team success and customer satisfaction.
- Answered warm lead calls and maintained excellent matrix numbers, consistently meeting daily and weekly sales goals through effective conversion strategies.
Supervisor/Dealer
Casino Del Sol
12.2015 - 03.2017
- Supervised a team of floor supervisors and dealers, maintaining operational efficiency and game integrity on a daily basis.
- Provided high-quality customer service, contributing to improved guest experience and fostering customer loyalty.
Education
Associate of Science - Business Management, English
University of Phoenix
Phoenix, AZ05.1998
Skills
- Salesforce
- Slack
- Quickbooks
- SaaS
- MS Office
Timeline
Senior Enterprise Account Executive
Intuit
10.2022 - Current
Account Executive
GrubHub SMB
08.2021 - 10.2022
Senior Account Manager
UPS
09.2018 - 08.2021
Sales Manager-Coach
Progrexion - Call Center
05.2017 - 05.2018
Supervisor/Dealer
Casino Del Sol
12.2015 - 03.2017
Associate of Science - Business Management, English
University of Phoenix
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