Mark Adams
Detroit,MI
Summary
Experienced in building strong teams that support overall goals within an organization. In my previous roles, my analytical attention to details have resulted in leadership development that supported organizational skill competence.
Overview
20
20
years of professional experience
Work History
FC Associate 1
Amazon
05.2020 - Current
- Improved warehouse efficiency by maintaining standard production requirements.
- Maintained delivery process requirements through effective communication with team leads and fellow associates,
- Increased customer satisfaction by self check and promoting high standards, timely and precise order fulfillment,
- Assisted in the success of others through training and providing feedback.
Lead Pastor
World Changers Church-Detroit
07.2017 - 12.2019
- Provided spiritual development through practical teaching and leadership development.
- Provided pastoral care to congregation members and surrounding communities, .
- Developed strategic leadership plans for ministry expansion and sustainability.
Operations Lead
World Changers Church-Houston
11.2008 - 07.2017
- Streamlined volunteer staff operations through recruitment, program development and training.
- Reduced operational problems that increased opportunities to serve others better,
- Developed team productivity by providing ongoing training and regular assessments of what would improve targeted goals.
- Assisted Lead Pastor in daily operations, ensuring timely delivery of high-quality efforts that served others better.
Service Manager
Olive Garden Restaurant
10.2006 - 11.2007
- Improved customer satisfaction through recruitment and training a customer focused staff.
- Improved service downtime by proactively addressing potential issues that threaten delivery of great service.
- Communicated with a team of managers, ensuring joint efforts of high-quality customer service.
District Manager
Taco Bell Restaurant
10.2003 - 08.2006
- Increased district sales by recruiting, training and enhancing leadership skills of those employed on my team,
- Streamlined operations by implementing creative and efficient processes that between stores that reduced costs and promoted productivity.
- Promoted company reputation through community involvement and employee relationships.
Education
Master of Arts - Organizational Management
Ashford University/ Forbes School of Business
San Diego, CA04.2019
Bachelor of Arts - Entrepreneurship
Ashford University
San Diego, CA05.2017
Skills
- Attention to Detail
- Record Keeping
- Packing Efficiency
- Multitasking
Timeline
FC Associate 1
Amazon
05.2020 - Current
Lead Pastor
World Changers Church-Detroit
07.2017 - 12.2019
Operations Lead
World Changers Church-Houston
11.2008 - 07.2017
Service Manager
Olive Garden Restaurant
10.2006 - 11.2007
District Manager
Taco Bell Restaurant
10.2003 - 08.2006
Master of Arts - Organizational Management
Ashford University/ Forbes School of Business
Bachelor of Arts - Entrepreneurship
Ashford University
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