Mark A. Kerns
Stedman
Summary
Dedicated food service manager with several years of experience overseeing staff and operations for the field. Versatile leader with skills in staff recruitment and leadership, business planning and marketing. Quick-thinker with logical solutions to wide variety of issues in food service.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Supervisory Food Service Specialist
Department of Defense Education Activity - America
Fort Bragg
10.2024 - Current
- Led operations as Supervisory Food Service Specialist in DoDEA school cafeteria.
- Prepared and submitted monthly documentation to ensure compliance with HACCP standards.
- Oversaw the ordering process weekly and performed monthly inventory assessments.
- Managed task delegation to optimize daily food production.
- Maintained records of food temperatures and ensured that all health code regulations were followed.
- Assisted with food preparation and assembly of meals according to recipes and established portion control standards.
Restaurant Front of House Manager
Uptown's Chicken & Waffles
Fayetteville
04.2024 - 10.2025
- Supervised front of house operations to ensure compliance with health department regulations.
- Managed employee attendance records according to company policy.
- Assigned tasks to staff members including servers, bussers, hostesses, and bartenders.
- Processed customer payments using cash registers or point-of-sale systems.
- Created weekly schedules for staff members based on business needs.
Logistical Supervisor
United States Army
Various Locations
06.2004 - 02.2024
- Trained staff in logistical support, optimizing resource management.
- Provided expert advice to Company Commander on liquid logistics, improving operational efficiency.
- Oversaw health and welfare of 300 soldiers, ensuring adherence to standard operating procedures.
- Supervised training and administrative functions, managing accountability for military assets worth over $10 million.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Supervised training exercises to ensure compliance with safety regulations and proper operational procedures.
Assistant Manager
Sonic Drive-In
Savannah
09.2013 - 11.2014
- Managed, trained, and coached team members, including Carhops and skating Carhops, ensuring adherence to operational standards and high-quality service delivery.
- Managed food cost control effectively.
- Executed inventory checks and coordinated orders to optimize stock management.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Co-Manager
Sonic Drive-In
Newport News
06.2001 - 03.2004
- Oversaw daily restaurant operations, implementing and maintaining standards and procedures to ensure optimal performance.
- Collaborated with the General Manager on goal strategies, budgeting, and financial planning.
- Led and motivated team members conducted training sessions and managed inventory levels.
Assistant Manager
McDonald's
Newport News
11.1998 - 05.2001
- Supported General Manager in coordinating and structuring restaurant workflows.
- Scheduled employees and handled payroll management.
- Maintained alignment of sales and growth targets with organizational standards.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
Education
Associates - Hospitality Management
Fayetteville Technical Community College
Fayetteville, NC12.2025
Certificate - Hospitality Management
Fayetteville Technical Community College
Fayetteville, NC12.2025
Certificate - Hospitality Management
Fayetteville Technical Community College
Fayetteville, NC12.2025
Diploma in Food Entrepreneurship -
Auguste Escoffier School of Culinary Arts
Boulder, CO07.2024
High School Diploma -
Menchville High School
Newport News, VA06.1998
Skills
- Food Service Management
- Quality Control & Compliance
- Menu Development
- Team Supervision
- Cost Control & Budgeting
- Inventory Management
- Technical Assistance & Training
- Workflow Optimization
- Customer Service Excellence
- Communication & Leadership
- Profit & Loss (P&L)
- Food Cost
- Excellent Computer Skills
- Nutrition basics
Certification
ServSafe Food Handler Certified, 12/31/23
Other Information
Available to travel to multiple locations for quality control checks and operational oversight., Capable of lifting and carrying supplies up to 40 pounds as required for food service operations.
References
References available upon request.
Timeline
Supervisory Food Service Specialist
Department of Defense Education Activity - America
10.2024 - Current
Restaurant Front of House Manager
Uptown's Chicken & Waffles
04.2024 - 10.2025
Assistant Manager
Sonic Drive-In
09.2013 - 11.2014
Logistical Supervisor
United States Army
06.2004 - 02.2024
Co-Manager
Sonic Drive-In
06.2001 - 03.2004
Assistant Manager
McDonald's
11.1998 - 05.2001
Associates - Hospitality Management
Fayetteville Technical Community College
Certificate - Hospitality Management
Fayetteville Technical Community College
Certificate - Hospitality Management
Fayetteville Technical Community College
Diploma in Food Entrepreneurship -
Auguste Escoffier School of Culinary Arts
High School Diploma -
Menchville High School
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