Mark A Akey

• Created and enforced detailed organization processes to increase quality and service standards.
• Store beer from both breweries to load trucks and deliver to our in-state distributor 3 to 4 days a week.
• Load all out of state delivery trucks.
• Receive supplies for brewing our beer and all the materials for canning,
• Daily replenishment of cannery supplies and material.
• Weekly trips to off-site warehouse for bulk supplies.
• Weekly inventory of bulk supplies, beer and hops

• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

See below.

See below.

• Managed day-to-day business operations.
• Trained and motivated employees to perform daily business functions.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and cost.
• Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
• Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
• Interacted well with customers to build connections and nurture relationships.
• Assisted in recruiting, hiring and training of team members.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Mitigated business risks by working closely with staff members and assessing performance.