Mark Alesia
Madison,WI
Summary
Reliable employee demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development.
Overview
15
15
years of professional experience
Work History
Mail Handler
United States Postal Service, USPS
Madison, WI
09.2023 - 01.2025
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Identified inconsistencies between address labels and delivery locations.
- Provided customer service by answering questions about mailing services offered.
Manager
Maverick's Real Roast Beef
Roseville, MN
05.2018 - 01.2021
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Supervised and trained staff in customer service, food handling, and safety protocols.
Cook
Five Guys Burger And Fries
Madison, WI
05.2017 - 05.2017
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Prepared variety of foods according to exact instructions and recipe specifications.
Umpire
West Madison Little League
Madison, WI
06.2010 - 08.2016
- Navigated difficult situations with direct communication and explanation of game rules.
- Inspected game sites for compliance with regulations or safety requirements.
- Monitored game play to ensure fair and safe competition.
Education
Some College (No Degree) - Communications
University of Minnesota
Minneapolis, MNAssociate of Science - Respiratory Therapy (Currently Enrolled)
Madison College
Madison, WISkills
- Team building
- Customer service
- Employee training
- Conflict resolution
Timeline
Mail Handler
United States Postal Service, USPS
09.2023 - 01.2025
Manager
Maverick's Real Roast Beef
05.2018 - 01.2021
Cook
Five Guys Burger And Fries
05.2017 - 05.2017
Umpire
West Madison Little League
06.2010 - 08.2016
Some College (No Degree) - Communications
University of Minnesota
Associate of Science - Respiratory Therapy (Currently Enrolled)
Madison College
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