Summary
Overview
Work History
Education
Skills
Certification
Timeline

Mark Almaraz

Temecula,CA

Summary

Dynamic Key Administrative Account Manager with 27 years' experience and a strong background playing a vital role in the development, management, growth and retention of key accounts .

Overview

27
27
years of professional experience
2
2
Certification

Work History

Regional Key Account Manager

R. S. Hughes
Riverside, CA
01.1996 - Current
  • Collaborate with vendor representatives to provide solutions for clients (ie. 3M, Kimberly Clark and Loctite).
  • Procure and manage product inventory to support demand.
  • Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Audit Documents for Hazmat accuracy compliance.
  • Liaise with customers, management and sales team to better understand customer needs and recommend appropriate solutions and quotes.
  • Leverage sales expertise to promote products and capitalized on upsell opportunities.
  • Maintain effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
  • Prioritize customers by reviewing logistics and handling shortages, delivery schedules and office functions.
  • Arrange and coach new team members on company philosophy and product knowledge.
  • Generate and create sales forecasts
  • Develop monthly promotions to increase sales of slow moving inventory

Education

Bachelor of Science - Marketing

The University of Texas At El Paso, El Paso, TX

Skills

  • Customer Relationship Management
  • Incoming Call Management
  • Upselling Products and Services
  • Collaborative and strategic team leader
  • Operational Efficiency
  • Process Improvement Initiatives

Certification

IATA Certificate

OSHA Certificate


Timeline

Regional Key Account Manager - R. S. Hughes
01.1996 - Current
The University of Texas At El Paso - Bachelor of Science, Marketing

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Mark Almaraz