Mark A Napoli
PORT WASHINGTON,NY
Summary
Current New York City Police Officer for the 43rd Precinct.
Former Security-focused and diligent Guard skilled at protecting personnel and premises. in the past, responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times.
Former Organized Auto Detailer / Carpet Cleaner with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
8
8
years of professional experience
Work History
Security Show Officer
Maddison Square Garden / Radiocity /Beacon Theatre
10.2022 - 10.2023
- Have helped countless guest and tourist from all different cultures and parts of the world whether they came to see the Rockettes or to a Knicks game
- Have monitored and inspected over 25,000 guest and their bags per full scheduled day.
- Have directed 5,000+ guest per show ( 5 times a day) towards the nearest exit whilst making sure no guest / outsiders attempt to enter the building.
- Excellent coworker, work well with multiple supervisors and managers.
- Have diligently examined Individuals and their bags and identified a wide range of prohibited weapons such as maces, tasers, pocket knifes, guns and many casual-looking sharp brass knuckles and did not permit them inside the building.
- Have worked / Is willing to work for long hours (8+ hours) for multiple consecutive weeks.
Security Officer
Citified
06.2022 - 06.2023
- Conducted regular patrols of key areas to spot and control security concerns.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Acted quickly during emergency situations to reduce opportunity for damage and injury
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
- Performed pat-downs to look for unauthorized materials and weapons
- Communicated with guest to provide excellent guest service
Auto Detailer
Enterprise Rent-A-Car
05.2021 - 05.2022
- Provided mobile detailing services to clients at places of employment.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Performed inspections on over 20 vehicles daily and kept complete, accurate records of vehicle condition, and gas and miles
Carpet Cleaner
Healthy Home Services
01.2018 - 09.2021
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Performed specialty treatments on stains.
- Provided exceptional service for each customer to achieve complete satisfaction.
- Identified appropriate spotting agents to use on persistent stains.
- Moved furniture weighing up to 400 pounds to prepare homes for cleaning
New York City Police Officer
NYPD
10.2023 - Current
Education
Associate of Arts - Liberal Arts And Sciences
Nassau Community College
Garden City, NY06.2022
Skills
- Security Experience At Multiple Venues
- Wrestling fundamentals
- Safety awareness
- Multitasking Abilities
- Guest and Tourist Relationship Skills
- Crowd Control Managing
Hobbies
In my free time I enjoy working out at the gym. When I'm not workout out,
I volunteer at the Port Washington Fire Department. I've been a member since June 2018
Timeline
New York City Police Officer
NYPD
10.2023 - Current
Security Show Officer
Maddison Square Garden / Radiocity /Beacon Theatre
10.2022 - 10.2023
Security Officer
Citified
06.2022 - 06.2023
Auto Detailer
Enterprise Rent-A-Car
05.2021 - 05.2022
Carpet Cleaner
Healthy Home Services
01.2018 - 09.2021
Associate of Arts - Liberal Arts And Sciences
Nassau Community College
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