Highly-qualified Credit Manager driven to minimize risk while capitalizing on opportunities to accomplish company objectives in sales, customer growth, collections, and profitability. Takes particular pride in outstanding customer service and communication skills.
Overview
20
20
years of professional experience
Work History
Credit Manager
Ferguson Enterprises LLC
02.2012 - 01.2024
Improved credit risk management by maintaining effective collection efforts and developing realistic repayment programs with customers
Maximized cash flow for the company by monitoring outstanding debts and optimizing collection efforts.
Developed strong relationships with clients through professional communication and timely resolution of outstanding issues
Enhanced department efficiency by streamlining processes, reducing errors, and automating routine tasks
Prioritized good relationships with internal sales staff and regional sales personnel fostering successful receivables management
Responsible for approximately $30M in monthly receivables
Managed up to 3 credit administrators
Senior Credit Analyst
Ann Sacks Tile, And Stone
01.2004 - 07.2011
Developed program to effectively process deposit-based delivery of specialty orders
Enhanced portfolio performance through regular monitoring of credit exposure, industry trends, and market conditions.
Reconciled GL accounts. Responsible for monthly reporting related to sales and expense portions of P & L
Significantly expanded reporting to assist company management in business operations
Improved collection efforts dramatically, including significantly better DSO and Bad Debt metrics
Managed significant number of both residential and commercial accounts
Education
Economics And Political Science
Stanford University
Palo Alto, CA
Skills
High commitment to customer service, both internally and externally
Proficiency in Excel, Word, and Powerpoint
Exposure, and efficiency, in multiple AR reporting platforms
Strong communication skills - verbal and spoken
Expertise in promissory agreements, loan amortization, and lien processing