Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Anderson

Rochester

Summary

Dynamic culinary professional with a proven track record at The Porterhouse, excelling in food safety and sanitation. Renowned for enhancing customer satisfaction through effective communication and meticulous food presentation. Adept at training teams under pressure, ensuring high-quality service and operational efficiency in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Chef

The Porterhouse
05.2023 - 01.2025
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.

Owner/operator

Trim-Star Maintenance
02.2017 - 03.2020
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Kept all building areas and equipment functional and well-organized to promote business performance.

Cellular Technician

Tims Wireless
03.2010 - 09.2017
  • Maintained office PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and cellular devices.
  • Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Configured and tested new software and hardware.
  • Researched and identified solutions to technical problems.

Seasonal Worker

The Home Depot
04.2009 - 07.2009
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.

Education

GED -

Monroe Community College
05-2010

Skills

  • Food safety and sanitation
  • Customer service

    • Food presentation

  • Attention to detail
  • Effective communications
  • Team collaboration

Timeline

Chef

The Porterhouse
05.2023 - 01.2025

Owner/operator

Trim-Star Maintenance
02.2017 - 03.2020

Cellular Technician

Tims Wireless
03.2010 - 09.2017

Seasonal Worker

The Home Depot
04.2009 - 07.2009

GED -

Monroe Community College

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