Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Andrews II

Kansas City

Summary

Dynamic service technician with installation expertise at Custom Aquariums By Design, enhancing customer satisfaction through timely installations and effective problem-solving. Proven attention to detail and excellent communication skills led to successful troubleshooting and maintenance, ensuring optimal system performance. Adaptable and dedicated, consistently exceeding expectations in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Service Tech and Installer

Custom Aquariums By Design
12.2017 - Current
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at businesses.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.

Order Prepper

Alphabroder
02.2017 - 12.2017
  • Expedited order fulfillment processes by efficiently unpacking shipments, tagging new merchandise, and updating inventory records accordingly.
  • Demonstrated adaptability by remaining flexible with scheduling needs and willingly taking on additional responsibilities during peak business periods or staff shortages.
  • Examined products for imperfections and defects.

Electronics Display Warehouse Associate

Nebraska Furniture Mart - Kansas City
04.2014 - 12.2016
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.

Education

High School Diploma -

Washington High School
Kansas City, KS
05-2002

Skills

  • Attention to detail
  • Time management
  • Positive attitude
  • Power tool operation
  • Installation expertise
  • Problem-solving

Timeline

Service Tech and Installer

Custom Aquariums By Design
12.2017 - Current

Order Prepper

Alphabroder
02.2017 - 12.2017

Electronics Display Warehouse Associate

Nebraska Furniture Mart - Kansas City
04.2014 - 12.2016

High School Diploma -

Washington High School

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