Mark Andrews II
Kansas City
Summary
Dynamic service technician with installation expertise at Custom Aquariums By Design, enhancing customer satisfaction through timely installations and effective problem-solving. Proven attention to detail and excellent communication skills led to successful troubleshooting and maintenance, ensuring optimal system performance. Adaptable and dedicated, consistently exceeding expectations in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Service Tech and Installer
Custom Aquariums By Design
12.2017 - Current
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at businesses.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Order Prepper
Alphabroder
02.2017 - 12.2017
- Expedited order fulfillment processes by efficiently unpacking shipments, tagging new merchandise, and updating inventory records accordingly.
- Demonstrated adaptability by remaining flexible with scheduling needs and willingly taking on additional responsibilities during peak business periods or staff shortages.
- Examined products for imperfections and defects.
Electronics Display Warehouse Associate
Nebraska Furniture Mart - Kansas City
04.2014 - 12.2016
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Education
High School Diploma -
Washington High School
Kansas City, KS05-2002
Skills
- Attention to detail
- Time management
- Positive attitude
- Power tool operation
- Installation expertise
- Problem-solving
Timeline
Service Tech and Installer
Custom Aquariums By Design
12.2017 - Current
Order Prepper
Alphabroder
02.2017 - 12.2017
Electronics Display Warehouse Associate
Nebraska Furniture Mart - Kansas City
04.2014 - 12.2016
High School Diploma -
Washington High School
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