Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mark -Anthony ortiz

Winter park

Summary

Dynamic Medical Assistant with a proven track record at Orlando Orthopedic Center, skilled in patient education and EMR management. Adept at enhancing patient engagement and maintaining compliance with HIPAA regulations. Strong communicator with expertise in vital sign monitoring and procedure assistance, committed to delivering high-quality care in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Assistant

Orlando Orthopedic Center
06.2024 - Current
  • Maintained cleanliness and organization of examination rooms, contributing to a safe environment.
  • Utilized electronic health record systems to update patient information accurately and promptly.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

EMT-Basic

Air Methods
04.2025 - 06.2025
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Assessed medical conditions of patients in pre-hospital settings.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
  • Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
  • Utilized oxygen tanks, EKG and IVs to perform various medical procedures.

EMT-Basic

Volusia County Emergency Medical Services
08.2021 - 06.2024
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Responded to 911 calls for medical emergencies.
  • Transported patients to medical facilities and provided transportation to follow-up appointments.
  • Handled patient transfers from one medical facility to another.
  • Trained new EMTs on proper protocols and procedures.
  • Followed all safety protocols and took necessary precautions while providing care.
  • Conducted patient intake and triage procedures.
  • Dispensed medications and monitored patient reactions.
  • Utilized oxygen tanks, EKG and IVs to perform various medical procedures.

EMT-Basic

American Medical Response, AMR
11.2017 - 08.2021
  • Provided immediate patient care, assessing vital signs and medical history to determine treatment plans.
  • Operated emergency medical equipment, ensuring readiness and compliance with safety standards during all responses.
  • Coordinated with healthcare professionals to facilitate seamless patient transfers and improve care continuity.
  • Trained new EMTs on protocols, procedures, and effective communication during high-pressure situations.
  • Documented patient information accurately in electronic health records, maintaining compliance with regulations and protocols.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Trained EMTs in basic life support skills, oxygen therapy, and wound care.
  • Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
  • Administered CPR, oxygen and other life-saving medical treatments.

Medical Assistant

Adult Medical Specialist
01.2016 - 05.2017
  • Assisted physicians with patient examinations and procedures, ensuring a smooth workflow.
  • Managed patient scheduling and coordinated appointments to optimize clinic operations.
  • Collected and documented patient medical histories, enhancing accuracy of records.
  • Administered medications and vaccinations under physician supervision, ensuring compliance with protocols.
  • Performed routine laboratory tests and prepared samples for analysis efficiently.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.

Education

Certificate -

First Response Training Group
Orlando, FL
06-2018

Winter Park High School
Orlando, FL
01-2014

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Phlebotomy
  • Procedure assistance
  • CPR
  • Phlebotomy techniques
  • Appointment setting

Certification

  • EMT - Emergency Medical Technician

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

EMT-Basic

Air Methods
04.2025 - 06.2025

Medical Assistant

Orlando Orthopedic Center
06.2024 - Current

EMT-Basic

Volusia County Emergency Medical Services
08.2021 - 06.2024

EMT-Basic

American Medical Response, AMR
11.2017 - 08.2021

Medical Assistant

Adult Medical Specialist
01.2016 - 05.2017

Certificate -

First Response Training Group

Winter Park High School

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