Mark-Anthony White
Yosemite National Park,California
Summary
Dynamic housekeeping supervisor with Aramark, skilled in training and mentoring staff to enhance cleaning standards and guest relations. Proven ability to optimize workflows and implement efficient processes, resulting in improved productivity. Strong background in inventory management and effective communication, ensuring high levels of satisfaction and safety in all operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
Aramark
04.2022 - Current
- Supervised daily housekeeping operations to ensure compliance with standards and regulations.
- Trained and mentored staff on best practices for cleanliness and safety procedures.
- Developed and implemented efficient cleaning schedules to optimize workflow and productivity.
- Coordinated inventory management for cleaning supplies, ensuring availability and cost-effectiveness.
- Collaborated with management to identify areas for process improvement in housekeeping operations.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
Dispatch
Aramark
06.2021 - 11.2021
- Streamlined dispatch processes by implementing efficient routing and communication strategies.
- Cooridanated with Front Desk Staff to ensure quick and clear communication between departments.
- Effectively took real time updates on status of Housekeepers, Inspectors, and Maintenance tags.
Lead Recycling Attendant
Aramark
11.2019 - 06.2021
- Maintained cleanliness and organization of facilities, adhering to safety and sanitation standards.
- Assisted in setup and breakdown of events, ensuring smooth operations and customer satisfaction.
- Collaborated with team members to optimize workflows and improve service pick-up processes.
- Forklift Certified.
Houseperson
Aramark
05.2017 - 04.2019
- Maintained cleanliness and organization in guest areas, ensuring high standards of hygiene.
- Collaborated with housekeeping team to streamline cleaning processes and improve efficiency.
- Assisted in inventory management by tracking supplies and reporting shortages to management.
- Conducted regular inspections of common areas to uphold safety regulations and guest satisfaction.
- Communicated effectively with guests to address concerns and provide assistance as needed.
- Performed minor maintenance tasks, contributing to the upkeep of the facilities.
Education
High School Diploma -
Merced High School
Merced, CASkills
- Cleaning and sanitation
- Guest relations
- Task assignment
- Staff scheduling
- Training and mentoring
- Department coordination
- Workload prioritization
Certification
Forklift Certified.
CPS/AED Certified for both Adults and Infants
Timeline
Housekeeping Supervisor
Aramark
04.2022 - Current
Dispatch
Aramark
06.2021 - 11.2021
Lead Recycling Attendant
Aramark
11.2019 - 06.2021
Houseperson
Aramark
05.2017 - 04.2019
High School Diploma -
Merced High School
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