MS Excel
Mark Anthony Ali
Senior Internatonal Planner
Rock Hill,SC
Summary
Thinking outside the box is conventional wisdom, and choosing a candidate from outside the box may just be the right move for both myself and the company. As a Planner I’ve earned trust, explore key business drivers and find common grounds between clients and company’s objectives. Navigate cultural differences and resolved conflict resolutions between buyers, vendors, forwarders and manage corporate accounts to deliver exceptional customer experience.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Senior International Planner
Ross Stores
Fort Mill, SC
06.2016 - Current
- Established planning objectives for projects by identifying key issues, approaches and performance metrics.
- Made appropriate changes and modifications to project plans to meet organizational needs.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Maintained open communication by presenting regular updates on project status to customers.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
- Supervised work of contracted employees to keep on task for timely completion.
- Increased customer satisfaction by resolving logistical and system error issues.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Developed and maintained courteous and effective working relationships.
- Reported regularly to managers on project budget, progress and technical problems.
Ocean Export Specialist
Damco USA
Charlotte, NC
01.2014 - 06.2016
- Obtained competitive rates and space with airlines, steamship lines, railways and trucking companies.
- Completed AES filings for U.S. Customs exports requirements, prepared letters of credit and put together export declarations.
- Verified shipments against documents to maintain accuracy.
- Documented waybill data and dimensions and weights of cargo in computer database.
- Followed requirements and regulations for dangerous goods handling.
- Calculated weight, volume or cost of goods to be moved.
- Prepared bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
- Arranged delivery or storage of goods at destinations.
- Maintained current knowledge of relevant legislation, political situations or other factors that could affect freight shipping.
- Developed and deepened successful partnerships with representatives of diverse shipping companies.
- Handled pricing and routing for over 100 international shipments every month.
- Stayed on top of shipment locations and current status to update offices and customers.
- Maintained open communication with global locations to facilitate smooth collaboration.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Identified issues, analyzed information and provided solutions to problems.
Ocean Export Coordinator
DB Schenker USA
Charlotte, NC
07.2007 - 05.2012
- Developed and deepened successful partnerships with representatives of diverse shipping companies.
- Prepared bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
- Maintained current knowledge of relevant legislation, political situations or other factors that could affect freight shipping.
- Arranged delivery or storage of goods at destinations.
- Handled pricing and routing for over 100 international shipments every month.
- Calculated weight, volume or cost of goods to be moved.
- Maintained open communication with global locations to facilitate smooth collaboration.
- Used tracking spreadsheets to monitor information about customers, shipments and business activities.
- Led projects and analyzed data to identify opportunities for improvement.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Stayed on top of shipment locations and current status to update offices and customers.
Administrative Assistant Associate
S.U.N.Y Downstate Medical Center
Brooklyn, NY
01.2005 - 07.2007
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Maintained staff directory and company policy handbook for human resources department.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Coached new employees on administrative procedures, company policies and performance standards.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Executed record filing system to improve document organization and management.
- Arranged rapid office equipment repair and maintenance with vendors.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
- Performed research to collect and record industry data.
Education
Associate of Arts - Associate in Legal Studies
New York City College of Technology
Brooklyn, NY 08.2002 - 05.2004
Skills
Customer service
undefinedSoftware
Cerner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Senior International Planner
Ross Stores
06.2016 - Current
Ocean Export Specialist
Damco USA
01.2014 - 06.2016
Ocean Export Coordinator
DB Schenker USA
07.2007 - 05.2012
Administrative Assistant Associate
S.U.N.Y Downstate Medical Center
01.2005 - 07.2007
Associate of Arts - Associate in Legal Studies
New York City College of Technology
08.2002 - 05.2004
Similar Profiles
Precious JonesPrecious Jones
Store Associate at Ross StoresStore Associate at Ross Stores
Mamoudou TounkaraMamoudou Tounkara
Customer Service Representative at Ross StoresCustomer Service Representative at Ross Stores
Amber DelacruzAmber Delacruz
Store Manager at Ross StoresStore Manager at Ross Stores
Tahirou BaldeTahirou Balde
Retail Associate & Stockroom Team Member at Ross StoresRetail Associate & Stockroom Team Member at Ross Stores
Samuel ColemanSamuel Coleman
Account Transfers Operations at LPL FinancialAccount Transfers Operations at LPL Financial