Mark A. Smith II
Columbus,OH
Summary
Results-driven Property Manager with expertise in property operations, tenant relations, and facility management. Skilled at optimizing budgets, streamlining processes, and maintaining high occupancy rates. Strong leadership in team development, compliance, and vendor negotiations. Passionate about delivering exceptional property management solutions that enhance tenant satisfaction and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Assistant
The Center of Cognitive and Behavioral Therapy
08.2022 - Current
- - Reviewed and managed patient accounts, ensuring accuracy and compliance with billing standards.
- - Analyzed claims data to identify trends and improve processing efficiency.
- - Assisted in employee onboarding and training to ensure smooth integration into company processes.
- - Reconciled accounts between insurance providers and internal records.
Facilities Manager
Columbus State University
01.2020 - 07.2022
- - Oversaw all aspects of facility maintenance, including janitorial services, pest control, and landscaping.
- - Managed vendor contracts, ensuring cost-effective solutions and quality service delivery.
- - Conducted inspections to maintain compliance with safety and operational standards.
- - Provided leadership insights on facility improvements to enhance student and staff experiences.
- - Developed and managed facility budgets to ensure financial efficiency.
Property Manager
LAZ Parking
11.2018 - 12.2020
- - Managed daily property operations, ensuring smooth and efficient processes across multiple sites.
- - Developed and maintained strong tenant relationships, promptly addressing concerns to enhance customer satisfaction.
- - Monitored financial performance, optimizing budgets and reducing operational costs.
- - Ensured compliance with OSHA regulations and company policies.
- - Conducted regular facility inspections, coordinating maintenance and repairs as needed.
Valet Manager
Parking Solutions Inc
04.2016 - 10.2018
- - Supervised valet operations, ensuring excellent customer service and efficiency.
- - Coordinated staffing and scheduling to maintain optimal workforce levels.
- - Managed payroll, budgeting, and operational records.
- - Developed training programs to improve employee performance and retention.
Education
High School Diploma -
Academic Acceleration Academy
Columbus, OH06.2008
Skills
- - Property Operations & Tenant Relations
- - Budget Management & Financial Oversight
- - Facility Maintenance & Vendor Negotiation
- - Team Leadership & Training
- - Compliance & Safety Regulations
- - Microsoft Office & Administrative Management
- - Problem Resolution & Process Improvement
Certification
- - CyberSecurity Awareness (Columbus State, 2 years)
- - Project Management Stewardship (Columbus State)
Timeline
Office Assistant
The Center of Cognitive and Behavioral Therapy
08.2022 - Current
Facilities Manager
Columbus State University
01.2020 - 07.2022
Property Manager
LAZ Parking
11.2018 - 12.2020
Valet Manager
Parking Solutions Inc
04.2016 - 10.2018
High School Diploma -
Academic Acceleration Academy
Similar Profiles
Hayfa BouzouitaHayfa Bouzouita
Psychology intern (Under Work Psych Supervision) at Center For Cognitive And Behavioral TherapyPsychology intern (Under Work Psych Supervision) at Center For Cognitive And Behavioral Therapy
Joe CataniaJoe Catania
Independent Practicing Affiliate at The Center For Cognitive And Behavioral TherapyIndependent Practicing Affiliate at The Center For Cognitive And Behavioral Therapy
Hyejin JinHyejin Jin
Staff Psychologist at Capital Institute for Cognitive Behavioral TherapyStaff Psychologist at Capital Institute for Cognitive Behavioral Therapy
Madison BushloperMadison Bushloper
Medical Physics Assistant at Ohio State University - The James Outpatient CareMedical Physics Assistant at Ohio State University - The James Outpatient Care
Camryn JustusCamryn Justus
Barista at Red Hen CafeBarista at Red Hen Cafe