Mark Atkinson
Clay
Summary
Dynamic Electronic Engineering Technician with proven expertise at Carrier Corporation in troubleshooting and optimizing electronic systems. Skilled in soldering techniques and committed to enhancing team collaboration. Successfully contributed to product design improvements, ensuring high-quality assembly and compliance with safety standards, while maintaining meticulous documentation and inventory control.
Overview
38
38
years of professional experience
Work History
Electronic Engineering Technician
Carrier Corporation
01.2021 - 08.2025
- Assisted in assembling electronic components to meet production specifications.
- Collaborated with team members to optimize workflow and improve assembly efficiency.
- Participated in safety training programs to ensure compliance with industry standards.
- Documented critical project information including test results, design changes, and other relevant details for accurate record-keeping purposes.
- Contributed to the design of new products, offering input based on hands-on experience with previous models.
- Assisted in training new technicians, sharing expertise in various aspects of electronic engineering techniques.
- Managed inventory control, ensuring proper stock levels for essential components and equipment.
- Implemented safety protocols to reduce workplace accidents while handling sensitive electrical equipment and components effectively managing risks involved in electronics work environments.
- Utilized soldering iron, pre-heater and BGA IR rework station to adjust and replace defective or improperly functioning circuitry and electronics components.
- Repaired printed circuit boards or subassemblies by replacing electronic and or mechanical components in correct orientation.
- Performed preventive maintenance and calibration of equipment and systems.
- Read blueprints, wiring diagrams, schematic drawings and engineering instructions to properly assemble electronics units.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Conferred with engineers and designers to investigate and solve failure issues.
- Managed three electronic labs and maintained, inventoried.
- Shipping and receiving of parts, equipment and product.
Electronic Engineering Technician
I. C. Technologies Inc.
11.2011 - 03.2020
- Assisted in assembling electronic components to meet production specifications.
- Conducted routine testing of circuits and devices for functionality and reliability.
- Learned to operate diagnostic tools for troubleshooting electronic systems.
- Supported senior engineer in maintaining equipment and documenting performance metrics.
- Collaborated with team members to optimize workflow and improve assembly efficiency.
- Worked closely with cross-functional teams to identify areas where improvements could be made within the engineering process flow.
- Documented critical project information including test results, design changes, and other relevant details for accurate record-keeping purposes.
- Contributed to the design of new products, offering input based on hands-on experience with previous models.
- Assisted in training new technicians, sharing expertise in various aspects of electronic engineering techniques.
- Utilized soldering iron to adjust and replace defective or improperly functioning circuitry and electronics components.
- Read blueprints, wiring diagrams, schematic drawings and engineering instructions to properly assemble electronics units.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Conferred with engineers and designers to investigate and solve failure issues.
- Created schematic diagrams, drawings and specifications for prototypes, production products and testing procedures.
- Maintained inventory and ordered parts.
- Shipping and receiving of parts and products.
Alarm Technician
Security Integrations
06.2005 - 09.2007
- Installed and maintained alarm systems,access control and CCTV systems ensuring optimal functionality and security compliance.
- Conducted thorough inspections of security systems, identifying and resolving technical issues efficiently.
- Provided training to junior technicians on system installation and troubleshooting techniques.
- Streamlined repair processes, reducing service time and enhancing customer satisfaction ratings.
- Collaborated with clients to assess security needs, recommending tailored alarm solutions for various environments.
- Boosted company reputation through consistent delivery of high-quality workmanship on all projects.
- Improved customer satisfaction through timely and accurate installation of alarm systems.
- Tested and repaired faulty systems and explained to customers proper ways to use system features.
- Safeguarded sensitive client information through strict adherence to data privacy standards during all aspects of the job process.
- Elevated company''s professional image by maintaining clean worksites and adhering to uniform guidelines during service visits.
- Reduced false alarms by conducting thorough inspection and maintenance procedures.
- Collaborated with sales team to assess client needs and recommend appropriate security solutions.
- Conducted comprehensive site evaluations to identify potential security vulnerabilities, recommending optimal alarm placement for maximum coverage.
- Trained new technicians in proper installation techniques and safety protocols, resulting in a more cohesive team dynamic.
Locksmith
Fradon Lock
03.2000 - 02.2005
- Diagnosed and resolved lock malfunctions to ensure customer security and satisfaction.
- Performed key cutting and duplication using industry-standard machinery for accuracy and efficiency.
- Provided emergency locksmith services, responding swiftly to urgent calls and securing properties.
- Trained junior locksmiths in best practices for installation, repair, and customer service techniques.
- Collaborated with clients to design custom lock solutions tailored to specific security needs.
- Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.
- Gained expertise in working with various brands of locks including electronic keypads, deadbolts, padlocks, safe combinations among others.
- Assisted customers with selecting appropriate lock systems based on their specific requirements and preferences.
- Improved security for clients by installing and maintaining various types of lock systems.
- Troubleshot and repaired malfunctioning locks, restoring functionality and ensuring security.
- Installed new door hardware such as locks, plates, and closers
- Drilled into locked safes to open for legal owners who lost keys or inherited systems.
- Restored functionality to damaged locks by disassembling and replacing worn or broken components as needed.
- Cut new keys from code using specialized equipment when original keys were lost or unavailable.
- Installed electronic access control systems, enhancing overall building security for commercial clients.
- Used devices to open door locks without keys.
Locksmith
Gladd Security
09.1987 - 02.2000
- Increased business revenue by upselling additional security products and services to clients during service calls.
- Cut new keys from code using specialized equipment when original keys were lost or unavailable.
- Reduced instances of unauthorized access through expert installation of high-security lock systems for various applications.
- Enhanced security measures by installing and maintaining various lock systems in residential, commercial, and automotive settings.
- Managed inventory levels effectively, ensuring adequate stock availability for completing assigned tasks without delays.
- Assisted customers in selecting appropriate security solutions based on their specific needs and preferences.
- Maintained up-to-date knowledge of industry trends and advancements through regular participation in locksmith training programs and workshops.
- Safeguarded client properties by rekeying locks upon request or as part of a security upgrade strategy.
- Used key cutting machines to duplicate or cut new keys.
- Used devices to open door locks without keys.
- Repaired panic hardware and alarm detection connections on doors.
- Communicated with customer about specific security needs, adapting plans to meet needs and budget constraints.
- Gave accurate quotes prior to starting projects, breaking down amounts into detailed line items.
- Informed customers of setbacks or possible issues with repairs, quickly diagnosing problems to give accurate information.
- Installed new door hardware such as locks, plates, and closers
Education
Associate in Electronics Engineering Technology - Computer And Electronic Technology
ITT Technical Institute
Liverpool, NY06-2012
No Degree - Certified Professional Locksmith
Associated Locksmiths of America
Syracuse, NY10-2002
No Degree - Certified Alarm Technician
The National Training School/ National Burglar & Fire Alarm
Liverpool, NY07-2001
Skills
- Electrical safety
- Customer support
- Field service
- Electro-mechanical assembly
- Test equipment operation
- Soldering techniques
- Troubleshooting
- Schematics and drawings
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Dependable and responsible
- Reliability
- Organizational skills
- Hand and power tool operation
Timeline
Electronic Engineering Technician
Carrier Corporation
01.2021 - 08.2025
Electronic Engineering Technician
I. C. Technologies Inc.
11.2011 - 03.2020
Alarm Technician
Security Integrations
06.2005 - 09.2007
Locksmith
Fradon Lock
03.2000 - 02.2005
Locksmith
Gladd Security
09.1987 - 02.2000
Associate in Electronics Engineering Technology - Computer And Electronic Technology
ITT Technical Institute
No Degree - Certified Professional Locksmith
Associated Locksmiths of America
No Degree - Certified Alarm Technician
The National Training School/ National Burglar & Fire Alarm
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