Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Mark Banks

Mark Banks

Aliso Viejo,CA

Summary

Courteous professional with substantial experience in caretaking industry. Skilled at monitoring client vitals, conducting light housekeeping and providing personal care. Communicative and responsive individual with over 2.5 years of experience. Experienced caregiving knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Overview

3
3
years of professional experience

Work History

Caregiver, Special Needs

IHSS In Home Support Services
Aliso Viejo, CA
04.2020 - Current
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
  • Assisted patients with self-administered medications.
  • Prepared reports, kept investigation records and maintained all case-related paperwork.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.

Lead Sales Clerk

Pick Up Stix Fresh Asian Flavors
Aliso Viejo, CA
10.2019 - 03.2020
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.

Education

No Degree - Journalism

Saddleback College
Mission Viejo, CA

Skills

  • Caring Companionship
  • Diet and Nutrition
  • Problem Identification
  • Bedside Care
  • Personal Service
  • Attentive to People
  • General Housekeeping
  • Behavior Redirection
  • Ability to Lift Clients
  • Client Education
  • Household Cleaning
  • Personal Care Assistance

Timeline

Caregiver, Special Needs

IHSS In Home Support Services
04.2020 - Current

Lead Sales Clerk

Pick Up Stix Fresh Asian Flavors
10.2019 - 03.2020

No Degree - Journalism

Saddleback College
Mark Banks