Mark Barker
Monroe,NC
Summary
Compassionate Clinical Liaison with a total of 22 years experience as a licensed respiratory therapist with the last 13 years working as a clinical liaison. Currently working in Charlotte NC. metro. Adept at reviewing patient medical records and verifying health insurance coverage. Exceptionally skilled at communication and medical provider relationship-building. Communicative and helpful with in-depth knowledge of sales and marketing aspect of building referral sources, particularly as it pertains to relationship establishment and cultivation with physicians focusing on pulmonologists and RN clinical case managers.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Clinical Liaison
Carolinas Continue Care Hospital
Charlotte, NC
06.2016 - Current
- Juggled multiple referrals and tasks to ensure high quality and timely patient transfers to our LTAC facility.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked closely with referring physicians and clinical case managers to provide complete and safe transition.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Addressed patients' complaints-head on, investigated concerns and worked with medical staff to devise solutions.
- Maintained knowledge of community services and resources and referred patients to appropriate organizations.
- Helped patients obtain health care services by setting up referrals.
- Facilitated communication between patients, medical and administrative staff, administrative staff and regulatory agencies.
Clinical Liaison
AMG Specialty Hospital
Indianapolis, iN Metro , IN
09.2012 - 06.2016
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Addressed patients' complaints-head on, investigated concerns and worked with medical staff to devise solutions.
- Helped protect providers and facility from legal liabilities by proactively assessing risks.
- Maintained knowledge of community services and resources and referred patients to appropriate organizations.
- Helped patients obtain health care services by setting up referrals.
- Facilitated communication between patients, medical and administrative staff, administrative staff and regulatory agencies.
Education
Associate in Applied Sciences (Resp. Therapy)
Marshall University
Huntington, WV12.2000
Skills
- Relationship building
- Communication
- Patient intervention
- Physical assessments
- Healthcare facility coordination
- Insurance coverage verification
- Medical records maintenance
- Patient and family advocacy
- Medical terminology expertise
- Patient interviewing skills
- Decision-making
- PPE use
- Planning
- Relationship building
Certification
Licensed Respiratory Therapist since 2000
Member of National Board of Respiratory Care
Active Basic Life Support certification
Active ACLS certification
Timeline
Lead Clinical Liaison
Carolinas Continue Care Hospital
06.2016 - Current
Clinical Liaison
AMG Specialty Hospital
09.2012 - 06.2016
Associate in Applied Sciences (Resp. Therapy)
Marshall University
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