Summary
Overview
Work History
Education
Skills
Timeline
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Mark Barry

Saratoga Springs,NY

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

7
7
years of professional experience

Work History

Onsite Ancillary Manager

Live Nation at SPAC
05.2024 - Current
  • Coordinate with Regional Ancillary Lead as well as local marketing team to determine/confirm what upgrades or ancillary items will be offered/sold per event, as well as price levels for ticket upgrades and amenity-based upgrades onsite.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies online as well as onsite.
  • Cross-trained existing employees on POS and ticket-scanning devices to ensure maximum efficiency and performance.

Payroll/Scheduling Coordinator

Live Nation at SPAC
01.2024 - Current
  • Manage and create schedules month by month for all seasonal staff across 13+ departments, ranging from daily work to event-based work.
  • Verified and submitted timekeeping information for accurate and efficient bi-weekly payroll processing for 400+ seasonal employees.
  • Reduced payroll errors by diligently auditing employee timecards and promptly Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Worked with department supervisors weekly to plan and coordinate schedules.
  • Collaborated with Management to develop staffing budgets for each show per department prior to the season, and would frequently meet/work with management, as well as department heads to fine tune staffing to our specific show-needs.

Recruitment/Onboarding Coordinator

Live Nation at SPAC
02.2023 - Current
  • Conduct job fairs and in-person as well as online recruiting events prior to the season, as well as in-person interviews with potential candidates.
  • Solely responsible for filling/maintaining a roster of 400+ seasonal employees across 13+ departments.
  • Maintain communication throughout the entire recruitment process, and manage onboarding processes, ensuring new employees have a seamless transition into their roles.
  • Streamline job postings across various platforms such as LinkedIn, ZipRecruiter, Craigslist, Handshake, increasing visibility to potential candidates,

Sales Development Representative

EmployBridge
08.2023 - 01.2024
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.
  • Utilized ZoomInfo and Salesforce CRM to manage sensitive client information and update existing and new client profiles.

Server/Bartender

Pennell's Restuarant
05.2017 - 09.2023
  • Utilized POS systems, Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Bachelor of Arts - Business Management

University At Albany
Albany, NY
05-2022

Skills

  • Team Leadership
  • Verbal and written communication
  • Staff Training and Development
  • Workforce Management
  • Expense Tracking
  • Customer Service
  • Time Management
  • Complex Problem-Solving
  • Business Administration

Timeline

Onsite Ancillary Manager

Live Nation at SPAC
05.2024 - Current

Payroll/Scheduling Coordinator

Live Nation at SPAC
01.2024 - Current

Sales Development Representative

EmployBridge
08.2023 - 01.2024

Recruitment/Onboarding Coordinator

Live Nation at SPAC
02.2023 - Current

Server/Bartender

Pennell's Restuarant
05.2017 - 09.2023

Bachelor of Arts - Business Management

University At Albany

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Mark Barry