Mark Bearden
Houston
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Assisted Living and Memory Care
Anthology Senior Living
02.2022 - Current
- Responsible for the efficient operations and overall management and direction of the day-to-day functions of the community in accordance with state and local standards, guidelines, and regulations
- Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision
- Assume the administrative authority, responsibility, and accountability of directing the overall management and control of activities and programs of the community, its residents, and financial assets
Director of Resident Care
Five Star Senior Living – The Forum at Memorial Woods
09.2021 - 02.2022
- Work with residents who require assistance with day-to-day living
- Maintain occupancy level of85% while increasing revenue through accurate assessments for level of care needs and retained95% of staff
- Oversaw the healthcare budget and all administrative duties for the Assisted Living and Memory Care units
- Supervised employees and healthcare events that take place within the facility
- Recruit and hire new employees
- Ensured all necessary paperwork is in place
- Provide orientation sessions for the new hires
- Completed evaluations for all employees and any complaints or concerns from residents, family or employees
Executive Director of Operations
You’re First LLC
08.2020 - 08.2021
- Lead the growth of new business in the market by identifying key partners in the area, growing relationships with them and becoming a trusted provider of services to the senior market
- Build expertise in every phase of operations, with a unique focus on developing a strong customer-focused operation and leading a growing team of employees to provide excellent customer service and to achieve strong business results; ability to learn state regulations and operate within regulatory guidelines
Director of Primary Home Care
Kindred at Home
11.2019 - 08.2020
- Directly oversee the daily workings of the Primary Home Care department including field and office staff
- Resolve client complaints
- Assist with resolution of PHC Payroll problems
- Perform review of coordinator functions to ensure compliance with contract standards
- Review PHC paperwork to ensure accuracy and quality
- Conduct weekly staff meetings and in-services as needed for field and office staff
Regional Executive Director
New Haven Assisted Living and Memory Care
10.2018 - 07.2019
- In5 months, I helped to build a team that increased regional census from51% to90%
- Direct supervision over45 employees and48 apartments of Assisted Living and Memory Care
- Assist in strategic planning in cooperation with the CEO and CFO and evaluates operational performance, quality of service, and competitiveness with other area facilities
- Have excellent leadership skills that aid in motivating and developing the resident staff
- I’m a firm decision-maker, taking into consideration the impact of my decisions on the overall organization
- Oversee key budgetary and operational goals to remain a profitable business
Director of Resident Care/Administrator in Training
RCM Senior Living/Village on the Park – Steeplechase
05.2017 - 10.2018
- Work with residents who require assistance with day-to-day living
- Oversaw the healthcare budget and all administrative duties for the Assisted Living and Memory Care units
- Supervised employees and healthcare events that take place within the facility
- Recruit and hire new employees
- Ensured all necessary paperwork is in place
- Provide orientation sessions for the new hires
- Completed evaluations for all employees and any complaints or concerns from residents, family or employees
Utilization Review Specialist
MD Anderson Cancer Center
01.2016 - 05.2017
- Responsible for daily management of working task list of assigned utilization reviews
- Perform utilization review on all patients as appropriate utilizing MCG (Formerly Milliman Care Guidelines) according to departmental guidelines
- Reviews all available data sources to provide utilization review (admission, continued stay, retrospective, and readmission review, management of observation status)
- Responsible for completion of all commercial and non-commercial utilization reviews, as assigned
- Obtains authorization for the length of stay from insurance payor
- Utilizes EHR pre-certification and authorization screens
Education
PhD - Organization Leadership
Columbia International University
Columbia, South CarolinaMA - Organizational Leadership
Columbia International University
Columbia, South Carolina01.2021
MS - Healthcare Administration
Valparaiso University
Valparaiso, IN01.2017
Certificate - Certified Assisted Living Manager
TALA
01.2017
Bachelor's in Business - Healthcare Management
Ohio Christian University
Circleville, OH01.2015
LVN - undefined
Lamar University
Orange, TX01.1996
Skills
- Clinical, Marketing, Management, Networking, Operational Leadership, Texas Assisted Living Regulations, Organizational Leadership
Certification
- Certified Assisted Living Manager TALA – Obtained2017
- LVN Lamar University - Orange, TX1996
- Certified Dementia Practitioner #2404912023
LINKS
https://www.linkedin.com/in/markbearden1/
ADDITIONAL INFORMATION
- Certified Dementia Practitioner #240491
- Yellow Belt in Six Sigma Management Certification.
- I am certified with EPIC, Meditech, Yardi, and Carehance Care Manager programs.
- Medicare, Medicaid and Commercial Statutory Insurance Regulations.
- Interqual (McKesson), Milliman (M&R) Criteria.
- Certified Texas Administrator through TALA
- PowerPoint, Microsoft Word/Excel, and other Windows and computer programs.
Timeline
Director of Assisted Living and Memory Care
Anthology Senior Living
02.2022 - Current
Director of Resident Care
Five Star Senior Living – The Forum at Memorial Woods
09.2021 - 02.2022
Executive Director of Operations
You’re First LLC
08.2020 - 08.2021
Director of Primary Home Care
Kindred at Home
11.2019 - 08.2020
Regional Executive Director
New Haven Assisted Living and Memory Care
10.2018 - 07.2019
Director of Resident Care/Administrator in Training
RCM Senior Living/Village on the Park – Steeplechase
05.2017 - 10.2018
Utilization Review Specialist
MD Anderson Cancer Center
01.2016 - 05.2017
MA - Organizational Leadership
Columbia International University
MS - Healthcare Administration
Valparaiso University
Certificate - Certified Assisted Living Manager
TALA
Bachelor's in Business - Healthcare Management
Ohio Christian University
LVN - undefined
Lamar University
- Certified Assisted Living Manager TALA – Obtained2017
- LVN Lamar University - Orange, TX1996
- Certified Dementia Practitioner #2404912023
PhD - Organization Leadership
Columbia International University
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