Summary
Overview
Work History
Education
Skills
Awards
Additional Experience
Accomplishments
References
Timeline
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Mark Bertagna

Phoenix,AZ

Summary

Executive Federal Account Manager with extensive experience at WSI/GSMS, specializing in driving revenue growth through strategic partnerships and consultative selling. Expertise in healthcare sales and client relationship management, with a history of successful product launches and team mentorship to exceed performance targets.

Overview

28
28
years of professional experience

Work History

Executive Federal Account Manager

WSI/GSMS – SW US
PHOENIX, AZ
03.2020 - Current
  • Managed MTFs and VISNs 19, 20, 21, and 22 for diverse client portfolios across specialties.
  • Oversaw logistics coordination between pharmacy and departments to enhance operational efficiency.
  • Executed ordering, coding, and clinical in-servicing for comprehensive account support.
  • Developed and maintained relationships with key stakeholders to foster collaboration.
  • Provided leadership and mentoring to newly hired employees on various company programs.
  • Formulated effective business plans to align strategic decisions with long-term objectives.

Territory Manager

Coloplast – PHOENIX, TUCSON AZ
PHOENIX, TUCSON, AZ
01.2017 - 01.2018
  • Executed product trials and delivered after-sales support to surgical teams for pelvic floor repairs.
  • Analyzed market trends to uncover opportunities for boosting product sales.
  • Cultivated strong relationships with physicians and manufacturers to secure optimal sales outcomes.
  • Increased market share and sales margins through strategic partnerships with key decision-makers.
  • Improved business performance within existing customer base by evaluating market dynamics.
  • Formulated and implemented innovative growth strategies that resulted in revenue enhancement.
  • Launched 19 new procedures in six months, achieving successful introduction of Restorelle.

Senior Hospital Specialty Account Manager

Lupin Pharmaceuticals – AZ, CA, NM, TX, NV, CO
01.2015 - 01.2017
  • Implemented effective sales tools and tactics, enhancing sales margins significantly.
  • Aligned product values with customer profiles to facilitate consultative selling.
  • Negotiated with key clients, securing optimal deal terms.
  • Achieved fifth position among thirty representatives in territory, recognized by VP of Sales in 2016.
  • Increased Methergine market share from 14% to 32% within six months.
  • Consistently met or exceeded sales targets, earning multiple awards.
  • Coordinated field sales training programs for new hires, fostering skill development.

Senior Federal Account Manager

Salix Pharmaceuticals, Inc – AZ, CA, NV, OR, WA, CO, NM
01.2009 - 01.2015
  • Established and maintained effective cross-functional partnerships to share expertise and capitalize on synergies within each company.
  • Increased income for company with gastro franchise by focusing on strategic and tactical actions ensuring payer coverage among plans.
  • Grew business from scratch to $57 M in sales.
  • Led successful launch of six new pharmaceutical products.
  • Developed and coordinated sales training for new employees.

Federal Account Manager

Forest Laboratories/Schering-Merck
PHOENIX, AZ
01.1998 - 07.2009
  • Executed strategies to expand market share within Federal accounts.
  • Led sales planning and account management, achieving significant growth in existing and new accounts.
  • Engaged prospects in Federal sector through participation in trade shows.
  • Increased sales volume by providing targeted support to new and inactive customers.
  • Coached team members to consistently meet or exceed revenue targets.
  • Maintained current knowledge of industry trends affecting Federal Government procurement.

Education

MHA - Health Care Administration

University of Phoenix
Phoenix, AZ
10-2001

Bachelor of Science - Healthcare Administration

Wayland Baptist University
Plainview
04-1995

Skills

  • Sales and business development
  • Product commercialization
  • Market analysis and planning
  • Healthcare sales expertise
  • Brand growth strategies
  • Revenue enhancement
  • Client relationship management
  • Account management
  • Product launch strategies
  • Consultative selling techniques
  • Team leadership skills
  • Cross-functional collaboration
  • Performance analysis
  • Analytical skills
  • Market growth strategies
  • Sales negotiation expertise

Awards

President’s Club Circle Award (2014, 2011, and 2010), Outstanding Field Leadership Award (2014, 2013, 2011, and 2010), President’s Club Circle Award (2014, 2011, and 2010)

Additional Experience

  • Account Manager, US Managed Care | Schering-Plough Corporation – AZ, CA, HI, AK, WA, OR
  • Regional Account Manager | Forest Pharmaceuticals Inc – TX, AZ, CA, HI, AK, WA, OR

Accomplishments

President's Club Circle Award (2014, 2011, and 2010)

Outstanding Field Leadership Award (2014, 2013, 2011, and 2010)

President's Club Circle Award (2014, 2011, and 2010)

References

References available upon request.

Timeline

Executive Federal Account Manager

WSI/GSMS – SW US
03.2020 - Current

Territory Manager

Coloplast – PHOENIX, TUCSON AZ
01.2017 - 01.2018

Senior Hospital Specialty Account Manager

Lupin Pharmaceuticals – AZ, CA, NM, TX, NV, CO
01.2015 - 01.2017

Senior Federal Account Manager

Salix Pharmaceuticals, Inc – AZ, CA, NV, OR, WA, CO, NM
01.2009 - 01.2015

Federal Account Manager

Forest Laboratories/Schering-Merck
01.1998 - 07.2009

MHA - Health Care Administration

University of Phoenix

Bachelor of Science - Healthcare Administration

Wayland Baptist University

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