Mark Betterton
Dry Fork,VA
Summary
Results-driven and detail-oriented professional with experience in quality control inspection, machine maintenance, and training and mentoring. Possesses strong focus on achieving objectives. Proven track record of exceeding expectations and receiving awards for maintaining labor, food costs, staffing, and profits. In 22 years of working I’ve only called out twice. I don’t miss work. I work a lot of overtime. Very hard working. Very dedicated and loyal. Excellent at multi-tasking. Works well with others. Great communication skills. Catch on Very quick. I can pass any type of drug test. If this position isn’t the right fit for me I hope you could find a spot for me somewhere. I also have good references if needed.
Overview
22
22
years of professional experience
Work History
RTS tire builder
Goodyear (currently Laid Off)
04.2016 - 08.2025
- Build military vehicle tires on production.
- Maintain proper maintenance on whatever machine I'm working on
- Teamwork. Work with a partner every night. Good communication with said partner. Work together to meet our objectives.
- Learn how to control inventory. Produce as little scrap as possible
- Be willing to adapt to different situations and follow instructions from supervisor to meet goals.
- Perform quality assurance to make sure all tires are good quality and pass all inspection requirements
Cabinet Builder
Elkay
08.2014 - 04.2016
- Build high end custom cabinets for customers
- Work with partner to meet daily production goals
- Perform inspections to ensure quality of cabinets
- Read order forms to understand specific details the customer has specified
General Manager
Pizza Hut
04.2013 - 08.2014
- Scheduling, hiring, terminations, truck orders, making food, washing dishes, food prep, training, cleaning inventory, coaching, maintenance.
- Performing all duties as the general manager in the restaurant to make sure everything is running smoothly
- Customer satisfaction is the main goal. Work with my team to ensure customers get what they ordered on time every time.
- Keep restaurant front and back of house clean and orderly. Coaching my team daily on how to make things easier for everybody.
- Customer service was a huge part of the job.
- Also contacting vendors to ensure our food/drink orders were accurate.
- Always passed food safety inspections.
- I received multiple awards for maintaining labor, food costs, staffing was good, and profits.
Truck loader
Dollar General plant
01.2013 - 04.2014
- Inspected cargo load for securement ensuring that it was properly balanced and secured within the confines of the trailer bed before departing from the facility.
- Organized truck loads according to size, weight and type of product being shipped in order to maximize efficiency of deliveries.
- Was able to work at a very fast pace to ensure I wouldn’t slow down production line
- Always ensured no items were missing
- Worked closely with supervisors in order to provide feedback on best practices for maximizing efficiency while loading and unloading trucks.
- I quit that job because it wasn’t enough money. I was making more money at Pizza Hut. Although I did enjoy the job
General Manager
Pizza Hut
06.2009 - 01.2013
- Same responsibilities as in Rocky Mt general manager position
- Used customer feedback for improving operations and building brand loyalty.
- Monitored store performance and identified opportunities for improvement.
- Managed profit goals against budget and prior year, keeping controllable costs within budget.
- Developed strategies to improve operational efficiency, reduce costs and maximize profitability.
- Assessed team member performance through formal reviews leading to promotions or terminations as necessary.
- Managed customer service teams to ensure quality customer satisfaction and increase customer loyalty.
- Created policies, procedures and guidelines for staff members’ daily operations.
Cook
Pizza Hut
12.2004 - 06.2009
- Started off as a dish washer. Learned as much as I could as quickly as possible to move up in the company.
- Trained how to make food properly and safely.
- Customer satisfaction is key. Always.
- Sweep/mop. Daily/nightly cleaning
- Food prep
- Labeled and dated food, keeping industrial refrigerators and freezers neat and orderly.
- Prepared large quantities of food items according to recipes or specific customer orders.
- Monitored food items, maintaining minimum guidelines for temperature, taste, and quality.
- Maintained temperatures of food products to reduce illness or waste.
Bagger/Stocker
Old Dutch
05.2003 - 12.2004
- My first job when I was 15 years old
- Bag groceries for customers
- Sweep/mop floors
- Stock shelves/rotates certain fold items
- Assisted customers with loading their merchandise into vehicles when needed.
Education
Bachelors - Business Administration
National College
Danville, VA06.2009
Associates - Computer Applications
National College
Danville, VA06.2007
Chatham High School
Chatham07.2005
Skills
- Quality control inspection
- Machine maintenance
- Training and mentoring
- Hand-eye coordination
- Continuous improvement mindset
- Teamwork and collaboration
- Multitasking
- Problem-solving
- Attention to detail
- Time management
- Multitasking Abilities
- Excellent communication
- Adaptability and flexibility
- Reliability
- Troubleshooting skills
- Critical thinking
- Machinery operation
- Adaptability
- Task prioritization
- Physical stamina
Timeline
RTS tire builder
Goodyear (currently Laid Off)
04.2016 - 08.2025
Cabinet Builder
Elkay
08.2014 - 04.2016
General Manager
Pizza Hut
04.2013 - 08.2014
Truck loader
Dollar General plant
01.2013 - 04.2014
General Manager
Pizza Hut
06.2009 - 01.2013
Cook
Pizza Hut
12.2004 - 06.2009
Bagger/Stocker
Old Dutch
05.2003 - 12.2004
Bachelors - Business Administration
National College
Associates - Computer Applications
National College
Chatham High School
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