Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Biggs

Webster City

Summary

Skilled Kitchen Manager knowledgeable about best practices, safe food handling and inventory management.

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Talented kitchen leader with 5 years of experience in preparing and delivering a quality food. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.


Overview

11
11
years of professional experience

Work History

Production Technician

Van Diest Supply
01.2025 - 07.2025

I was involved in the batching of herbicide. I calculated the correct weight and time of addition to each batch and made adjustments to each ingredient until it aligned with quality control specifications.

Material Technician

VantecInc
04.2024 - 01.2025

I was tasked with making sure the correct materials were being used plast injection molding presses. This involved maintaining the correct temperature, dew point and flow of material.

Kitchen Manager

Casey’s
08.2019 - 04.2024
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Delegated food preparation duties down to team members and worked alongside them to ensure quick service and a quality food.
  • Scheduled and received food and equipment deliveries on a weekly basis using according to current inventory.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Store Manager

Dollar General
01.2015 - 05.2018
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Hiring, training and mentoring new staff members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

Webster City High School
Webster City, IA
05-1995

Skills

  • Precision measuring tools
  • Quality control analysis
  • Materials handling
  • Machine operation
  • Hazardous materials handling
  • Mechanical troubleshooting
  • Equipment calibration
  • Equipment controls
  • Material handling equipment
  • OSHA compliance

Timeline

Production Technician

Van Diest Supply
01.2025 - 07.2025

Material Technician

VantecInc
04.2024 - 01.2025

Kitchen Manager

Casey’s
08.2019 - 04.2024

Store Manager

Dollar General
01.2015 - 05.2018

Webster City High School