Mark Blaylock
Sr. Enterprise Account Manager
Omaha,NE
Summary
Focused Enterprise Account Manager with expertise nurturing client relationships and negotiating sales contracts. Offering outstanding persuasion and presentation skills. Customer-oriented with more than 10 years of managing lucrative accounts.
Overview
9
9
years of professional experience
Work History
Senior Enterprise Account Manager
Alchemer LLC
12.2022 - Current
- Schedule Monthly & Quarterly Business Reviews, Build Account Plans to strategically sell additional products, Prepare Renewal Contracts/MSA, Work with Procurement, InfoSec, and Legal teams to get contacts & assessments finalized, Work effectively out of Salesforce & Gong, Build relationships within client organizations to expand our reach, Senior Manager of Corporate Partnerships, Key Account Manager for Resellers/Partners, Awards Won: Heart for Service Award
Mid-Market Account Manager
Alchemer LLC
04.2022 - 12.2022
- Work on renewing smaller ARR accounts, Build Account Plans for our Mid-Market to Enterprise accounts, Prepare Renewal Contracts/MSA, Work effectively out of Salesforce & Gong, Work with the Growth AE to discover new uses cases and grow the account Key Account Manger
Account Executive
Buildertrend
04.2019 - 12.2019
- Contact clients that are identified by Data Science as 'at risk' to churn, Re-engage clients as their Consultant to retain the revenue stream they provide, Managed the client retention team to ensure quality support to our contractors, Worked with clients to expand their usage and upsell them
Client Success Manager II
Buildertrend
05.2018 - 04.2019
- Onboard tenured clients in the upgraded packages of the Project Management software program while providing them with unlimited online training, While onboarding, worked to build rapport and credibility to get clients to upgrade their account to our Pro Services, Sold the benefits of the services and how it can continue to streamline their day-to-day processes, Pro Service Packages include: Website Hosting, Payment Processing, Jobsite Risk Insurance and Financing for their clients via Rocket Loans
Client Success Manager
Buildertrend
04.2017 - 05.2018
- Onboard clients in the Project Management/CRM software program while providing them with unlimited online training, While onboarding, worked to build rapport to get clients to upgrade their account/subscription with us by selling the benefits of the program and how it can streamline their day-to-day processes, Worked in a Support role handling calls, emails, and chat support to all clients
Account Manager
Titan Medical Group, LLC
09.2014 - 02.2017
- Managed the staffing agreements between Titan and contracted hospitals while working with 3rd party Vendor Management Systems, Ensured that temporary staff was fully compliant with Hospital guidelines while making sure employees were taken care of while on assignment, Award won: Account Manager of the year in 2015, Award Won: Recruiter of the year in 2014
Education
Business Management Degree through an international program at a management focused university in Innsbruck, Austria -
Management Center Innsbruck (MCI)
Bachelor's Degree in Business Management July 2014 - undefined
University of Nebraska at Omaha
Skills
Proficient in SalesforceProficient in GongProficient with Microsoft Office (Word, Excel, Outlook, & PowerPoint)Excellent Leadership Skills
Revenue Growth
Complex Negotiation
Upselling Strategies
Timeline
Senior Enterprise Account Manager
Alchemer LLC
12.2022 - Current
Mid-Market Account Manager
Alchemer LLC
04.2022 - 12.2022
Account Executive
Buildertrend
04.2019 - 12.2019
Client Success Manager II
Buildertrend
05.2018 - 04.2019
Client Success Manager
Buildertrend
04.2017 - 05.2018
Account Manager
Titan Medical Group, LLC
09.2014 - 02.2017
Business Management Degree through an international program at a management focused university in Innsbruck, Austria -
Management Center Innsbruck (MCI)
Bachelor's Degree in Business Management July 2014 - undefined
University of Nebraska at Omaha