Summary
Overview
Work History
Skills
Timeline
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Mark Bleeks

Mark Bleeks

Delaware

Summary

Sales and Operations expert with over 20 years of experience in performance management, project management, and executive leadership. Demonstrated success in guiding development teams and providing exceptional experiences through innovative solutions. Specialized in fostering organizational growth and cultivating strategic partnerships for enterprise launches and financial sustainability.

Overview

18
18
years of professional experience

Work History

Vice President

Health Express Urgent Care
Cleveland
05.2024 - Current
  • Ensured compliance with federal, state, and local laws related to employment practices.
  • Implemented strategic offerings to enhance company's suite of products and services.
  • Hired, trained, and mentored staff members to maximize productivity.
  • Collaborated with executive team members on major decisions regarding company-wide initiatives.
  • Spearheaded efforts to enhance customer service processes while maintaining quality assurance standards.
  • Fostered collaboration and development of new practices by business leaders.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
  • Created effective communication strategies between management team members and employees at all levels of the organization.
  • Organized special projects such as corporate events or marketing campaigns.
  • Managed financial operations, overseeing budgeting, forecasting and financial analysis activities.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Created program to promote new managers from within, leading to cohesive leadership structure.
  • Directed business development initiatives, including acquisitions and joint venture agreements.
  • Reviewed reports from functional areas to assess progress towards organizational goals.
  • Identified problems and implemented solutions to better streamline operations.
  • Negotiated contracts with vendors for services, products, and supplies to optimize costs.
  • Led strategic planning initiatives that enhanced profitability and supported company growth.
  • Drove revenue by cultivating successful client relationships through upselling and cross-selling.

CEO

Mobile Center
Cleveland
06.2012 - 05.2024
  • Developed and maintained web applications, ensuring robust functionality and user-friendly interfaces.
  • Liaised with clients to comprehend their needs and deliver customized software solutions.
  • Conducted code reviews and implemented best practices to enhance code quality and performance.
  • Participated in agile development processes, contributing to iterative improvements and successful project completions.
  • Maintained open communication channels between departments to maximize efficiency and productivity.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Spearheaded internal initiatives designed to foster collaboration among staff members.
  • Implemented technological solutions designed to improve operational effectiveness.
  • Managed executive team members to ensure successful execution of projects in a timely manner.
  • Analyzed market trends and customer data to inform decision-making processes.
  • Drove revenue by cultivating successful client relations.
  • Assessed financial performance of the organization on a regular basis and identified areas for improvement.
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
  • Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
  • Developed and implemented strategic business plans to increase company profitability.
  • Hired, trained and mentored sales and marketing staff dedicated to employing Google AdWords, Google Analytics, and other SEO techniques and metrics sources.
  • Led strategic planning and execution to enhance profitability and company growth.
  • Established policies and procedures that promoted an ethical work environment.
  • Introduced innovative approaches that improved efficiency while reducing costs.
  • Directed long-term research initiatives to identify new markets for growth opportunities.
  • Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
  • Signed and approved budgets for new funding and program initiatives.
  • Hired, trained, and mentored staff members to maximize productivity.
  • Recruited, trained, mentored, and managed employees at all levels within the organization.
  • Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
  • Implemented strategic offerings to enhance company's suite of products and services.
  • Facilitated board meetings and provided leadership guidance to senior management.
  • Developed strategies for improving customer service standards throughout the company.
  • Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Negotiated contracts with vendors to secure competitive pricing for goods or services.
  • Represented the organization at conferences, events, and networking activities as needed.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Regional Director

Tower Wireless
Columbus
10.2007 - 06.2012
  • Oversaw regional sales efforts, setting targets and strategies to exceed sales objectives.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Analyzed team performance on weekly basis through review of in-depth reports.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Led community engagement and corporate social responsibility initiatives within the region.
  • Managed crisis situations, ensuring minimal disruption to operations and maintaining brand integrity.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Organized and oversaw capital improvement projects to maintain business viability.
  • Identified opportunities for process improvements within the region's operations and led implementation efforts accordingly.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Monitored financial performance of individual stores and identified areas of improvement or potential risk.
  • Planned, executed, and achieved financial objectives through expense control, loss prevention, and store contributions.

Skills

  • Sales strategies
  • Team leadership
  • Data analysis
  • Conflict resolution
  • Employee training
  • Strategic planning
  • Performance management
  • Process improvement
  • Decision-making
  • CRM software
  • Staff recruiting and retainment
  • Mergers and acquisitions
  • Financial management
  • Recruiting and hiring
  • Policy and procedure development
  • Profit objectives
  • Customer and employee rapport
  • Human resources
  • Media relations
  • Account management
  • Lead generation

Timeline

Vice President

Health Express Urgent Care
05.2024 - Current

CEO

Mobile Center
06.2012 - 05.2024

Regional Director

Tower Wireless
10.2007 - 06.2012

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Mark Bleeks