Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Mark Boling

Brunswick,OH

Summary

Seeking a position that requires a self-motivated, highly organized, extreme work ethic, and honest communication. Here to provide leadership, integrity, professionalism, and dedication to a career. Seasoned supervisor with extensive work and life experience. Wanting to be able to develop and grow within a company that will provide a career.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Delivery Coordinator

AmeriGas
11.2022 - Current
  • Worked with Managers to schedule daily pickups and weekly deliveries.
  • Consulted with Drivers about delivery and order preparation requests.
  • Reviewed orders, production schedules, material shipping dates and destinations.
  • Verified Routes, Gallons, Trucks, Miles, Shift Hours, and Direction of travel
  • Scheduled deliveries, monitored progress and communicated updates to managers and drivers.
  • Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
  • Managed a team of drivers and support for optimal performance levels.

Warehouse Logistics Supervisor

Harbor Frieght Tools
03.2022 - 10.2022
  • Reduced lost or damaged inventory rates by implementing proper storage and handling procedures.
  • Assigned tasks to team members to complete within designated time frames.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Improved accuracy in order fulfillment by conducting regular audits and staff training.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Resolved conflicts between team members and addressed complaints or grievances.

Security Assistant Supervisor

Scene 75
12.2019 - 10.2021
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Managed inventory of security equipment, ensuring proper maintenance and prompt replacement when necessary.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
  • Examined doors, windows and gates to verify security.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Claims Representative

Progressive Auto Insurance
11.2017 - 05.2018
  • Demonstrated expertise in interpreting policy language accurately, leading to better-informed decisions on coverage application during claims evaluation.
  • Monitored and managed claim expenses to control costs and maximize profitability.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Developed and implemented strategies to improve claim processes.
  • Streamlined documentation processes through digitization efforts, reducing paperwork while maintaining data accuracy and security.
  • Collaborated with internal departments and external vendors to achieve fast resolution of claims.
  • Prepared insurance claim forms or related documents and reviewed for completeness.

Security Forces

United States Air Force, Wright-Patterson AFB
10.2006 - 11.2015

Materials Planner/Security Forces Manager:

  • · Executed proper stock rotation, and proper supply documentation in accordance with all regulatory requirements, and standard operating policies/procedures
  • · Responsible for inventories, expiration date monitoring and maintaining proper levels of supplies within assigned areas
  • · Performs daily inventory and stocking
  • · Protected United States Air Force equipment and assets valued in excess of $32B
  • · Handled multiply equipment’s worth up to a 100K
  • · Managed and oversaw the training, records; ensured the safety, job proficiency and accountability of personal.

Base Defense Operation Center Controller:

  • · Provided Communication, Command, and Control skills at all times within a high stress environment for over 150 plus patrolman and Entry Controls
  • · trained and well-rounded in Microsoft Word, Microsoft Excel and computer operations
  • · Expertly multi-task and were used in accordance with answer priority phone calls, used of a base station radio system and giving direction in daily operations
  • · Over saw daily mission requirements with in a 12 hour and 8 hour shifts

Security Forces Patrolman:

  • · Operated Police Vehicles with lights and Sirens as well as updated Police Engines
  • · Certified to use police equipment such as radar, Lidar, and DBids Systems. Qualified on M9 and M4, OC and Baton
  • · Responded to Domestic Disturbances, Felony Traffic stops, DUI’s, Building Alarms, and Gate Runners
  • · Ensured the safety, care and well-being of over 1800 personnel in multiply sectors
  • · Administered 12 hours of training per week for a period of nine years
  • · Oversaw the safety and job proficiency of a team of 100 personnel
  • · Quick decision making in Stressful environments
  • Held up safety and UCMJ regulations for Wright Paterson AFB

Education

Bachelor of Arts - Criminology

University of South Florida
Tampa, FL

Associate of Arts - Criminal Justice

Hillsborough Community College
Tampa, FL
05.2018

High School Diploma -

Brunswick High School
Brunswick, OH
05.2006

Skills

  • Coaching and Mentoring
  • Google Drive
  • Troubleshooting
  • Equipment Operation
  • Decision-Making
  • Schedule Coordination
  • Hazardous Materials Handling
  • Material Handling
  • Performance monitoring
  • Safety Procedures
  • Team Leadership
  • Self-Directed
  • Multitasking

Certification

  • CPR and AED Certified - 2023

Accomplishments

  • · Awarded Commandant Leadership award in 2012 at Airman Leadership School
  • · Air Force Physical Training Leader for 1 year
  • · Awarded the Air Force Achievement Medal in 2013, Qatar Al Udeid
  • · Awarded Global War on Terrorism Service Medal
  • · Awarded the Iraq Campaign Medal
  • · Awarded the USAF NCO Professional Military Education Graduate Ribbon
  • · Awarded the Air Force Good Conduct Medal
  • · Deployed: Qatar, Al Udeid 2009, 2013 to 2014 and Iraq, Joint Base Balad 2011

Timeline

Delivery Coordinator

AmeriGas
11.2022 - Current

Warehouse Logistics Supervisor

Harbor Frieght Tools
03.2022 - 10.2022

Security Assistant Supervisor

Scene 75
12.2019 - 10.2021

Claims Representative

Progressive Auto Insurance
11.2017 - 05.2018

Security Forces

United States Air Force, Wright-Patterson AFB
10.2006 - 11.2015

Bachelor of Arts - Criminology

University of South Florida

Associate of Arts - Criminal Justice

Hillsborough Community College

High School Diploma -

Brunswick High School
Mark Boling