Seeking a position that requires a self-motivated, highly organized, extreme work ethic, and honest communication. Here to provide leadership, integrity, professionalism, and dedication to a career. Seasoned supervisor with extensive work and life experience. Wanting to be able to develop and grow within a company that will provide a career.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Delivery Coordinator
AmeriGas
11.2022 - Current
Worked with Managers to schedule daily pickups and weekly deliveries.
Consulted with Drivers about delivery and order preparation requests.
Reviewed orders, production schedules, material shipping dates and destinations.
Verified Routes, Gallons, Trucks, Miles, Shift Hours, and Direction of travel
Scheduled deliveries, monitored progress and communicated updates to managers and drivers.
Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
Managed a team of drivers and support for optimal performance levels.
Warehouse Logistics Supervisor
Harbor Frieght Tools
03.2022 - 10.2022
Reduced lost or damaged inventory rates by implementing proper storage and handling procedures.
Assigned tasks to team members to complete within designated time frames.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Improved accuracy in order fulfillment by conducting regular audits and staff training.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Developed and implemented strategies to improve team productivity and efficiency.
Resolved conflicts between team members and addressed complaints or grievances.
Security Assistant Supervisor
Scene 75
12.2019 - 10.2021
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Managed inventory of security equipment, ensuring proper maintenance and prompt replacement when necessary.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
Examined doors, windows and gates to verify security.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Claims Representative
Progressive Auto Insurance
11.2017 - 05.2018
Demonstrated expertise in interpreting policy language accurately, leading to better-informed decisions on coverage application during claims evaluation.
Monitored and managed claim expenses to control costs and maximize profitability.
Made contact with insurance carriers to discuss policies and individual patient benefits.
Developed and implemented strategies to improve claim processes.
Streamlined documentation processes through digitization efforts, reducing paperwork while maintaining data accuracy and security.
Collaborated with internal departments and external vendors to achieve fast resolution of claims.
Prepared insurance claim forms or related documents and reviewed for completeness.
Security Forces
United States Air Force, Wright-Patterson AFB
10.2006 - 11.2015
Materials Planner/Security Forces Manager:
· Executed proper stock rotation, and proper supply documentation in accordance with all regulatory requirements, and standard operating policies/procedures
· Responsible for inventories, expiration date monitoring and maintaining proper levels of supplies within assigned areas
· Performs daily inventory and stocking
· Protected United States Air Force equipment and assets valued in excess of $32B
· Handled multiply equipment’s worth up to a 100K
· Managed and oversaw the training, records; ensured the safety, job proficiency and accountability of personal.
Base Defense Operation Center Controller:
· Provided Communication, Command, and Control skills at all times within a high stress environment for over 150 plus patrolman and Entry Controls
· trained and well-rounded in Microsoft Word, Microsoft Excel and computer operations
· Expertly multi-task and were used in accordance with answer priority phone calls, used of a base station radio system and giving direction in daily operations
· Over saw daily mission requirements with in a 12 hour and 8 hour shifts
Security Forces Patrolman:
· Operated Police Vehicles with lights and Sirens as well as updated Police Engines
· Certified to use police equipment such as radar, Lidar, and DBids Systems. Qualified on M9 and M4, OC and Baton
· Responded to Domestic Disturbances, Felony Traffic stops, DUI’s, Building Alarms, and Gate Runners
· Ensured the safety, care and well-being of over 1800 personnel in multiply sectors
· Administered 12 hours of training per week for a period of nine years
· Oversaw the safety and job proficiency of a team of 100 personnel
· Quick decision making in Stressful environments
Held up safety and UCMJ regulations for Wright Paterson AFB
Education
Bachelor of Arts - Criminology
University of South Florida
Tampa, FL
Associate of Arts - Criminal Justice
Hillsborough Community College
Tampa, FL
05.2018
High School Diploma -
Brunswick High School
Brunswick, OH
05.2006
Skills
Coaching and Mentoring
Google Drive
Troubleshooting
Equipment Operation
Decision-Making
Schedule Coordination
Hazardous Materials Handling
Material Handling
Performance monitoring
Safety Procedures
Team Leadership
Self-Directed
Multitasking
Certification
CPR and AED Certified - 2023
Accomplishments
· Awarded Commandant Leadership award in 2012 at Airman Leadership School
· Air Force Physical Training Leader for 1 year
· Awarded the Air Force Achievement Medal in 2013, Qatar Al Udeid
· Awarded Global War on Terrorism Service Medal
· Awarded the Iraq Campaign Medal
· Awarded the USAF NCO Professional Military Education Graduate Ribbon
· Awarded the Air Force Good Conduct Medal
· Deployed: Qatar, Al Udeid 2009, 2013 to 2014 and Iraq, Joint Base Balad 2011