Mark Bondoc
Northridge,CA
Overview
16
16
years of professional experience
1
1
Certification
Work History
Filipinx Community Outreach Coordinator
Cedars-Sinai Medical Center
07.2022 - 06.2024
- Company Overview: Cedars-Sinai is a non-profit academic healthcare organization serving the diverse Los Angeles community and beyond
- Coordinate cancer education programs at the neighborhood level (e.g San Fernando Valley, Los Angeles, South Bay)
- Develop and test cancer education materials and messages
- Develop and manage relationships with key community organizations, stakeholders, including supporting the newly established Research Center for Health Equity
- Assists with all aspects of event management (securing space, ordering food, design/dissemination of materials, facility set up/break down, guest invitation)
- Regularly promote participation in research and clinical trials and provide feedback to research team on barriers to access
- Drafting emails, presentations, documentations, or letters as assigned
- Participating in events, conferences, health fairs, and other community activities to represent the Cancer Research Center for Health Equity
- Support relationship management and regularly communicate with partners and support their participation in a Community Advisory Board when needed
- Collaborated with local agencies, schools, and businesses to establish partnerships for benefit of community
- Optimized strategies based on compiled data on community needs, demographics and socioeconomic conditions
- Represented organization at community events, conferences, and networking meetings as needed
- Cedars-Sinai is a non-profit academic healthcare organization serving the diverse Los Angeles community and beyond
Pharmacy Technician
Walgreens
10.2023 - 03.2024
- Provided customer service by greeting customers in a friendly manner and answering questions or resolving concerns regarding prescription orders, insurance coverage, etc
- Maintained knowledge of store policies and procedures to ensure adherence with regulatory requirements
- Assisted the Pharmacist on duties as needed such as reviewing prescriptions for accuracy prior to filling them
- Performed other job-related duties as assigned by management including but not limited to stocking shelves, cleaning work areas, assisting customers at checkout counters, etc
- Followed all company safety procedures while performing job functions and used appropriate personal protective equipment (PPE) when required
- Resolved account issues and prescription problems via telephone and at counter
- Provided exceptional customer service, answering queries and offering medication guidance
- Entered orders in computer system for refills
- Processed insurance claims for patient medication
- Stocked supplies and set up cash drawers to maintain readiness for day's business
- Serviced and maintained pharmaceutical equipment to minimize downtime
- Monitored refrigerated medications, ensuring efficacy and safety
- Adhered to all relevant federal, state, and local regulations governing pharmacy practice
- Assisted patients with OTC medications and medical supplies
Admissions Assistant
California Healthcare and Rehabilitation Center
04.2022 - 06.2022
- Provide professionally Skilled Nursing, Sub Acute, Inpatient & Outpatient Rehabilitation Programs
- Prepare admission packets and collect signature from patients or family members
- Responding to incoming calls; providing information to facility admitting policies and inquiries
- Obtaining signature for admission packets from patients and family members
- Providing support to families and patient needs
- Collect accurate demographic information, review and interpretation of insurance benefits
- Ensuring compliance to all health safety guidelines and requirements (Covid testing for visitors, providing masks, sanitizers)
- Organized and updated file systems, keeping records easily retrievable
- Managed incoming and outgoing mail, packages and faxes
Community Health Worker
ONEgeneration
11.2021 - 04.2022
- Company Overview: A non-profit in the San Fernando Valley whose mission is to support and enrich the lives of seniors, children, and families throughout the community
- Managing and ensuring the successful implementation of assigned grant deliverables
- Coordinate ongoing outreach and education events/encounters through local community partners, education and religious institutions, health care systems, etc
- Provide outreach through a variety of methods including in-person, virtual activities, telephone, online, social media, trainings, presentations, door-to-door canvassing, etc
- Provide information assistance and referrals to community-based programs including ONEgeneration services
- Establishing new community partners to conduct outreach and education
- Reporting on a regular basis to the Community Health Project Manager
- Participate in training and other activities to implement outreach services, including monthly meetings
- A non-profit in the San Fernando Valley whose mission is to support and enrich the lives of seniors, children, and families throughout the community
Intern
KAISER PERMANENTE
09.2019 - 12.2019
- Company Overview: The nation's leading not-for-profit health plan serving over 11 million members across 8 states; providing a portfolio of health care and coverage services
- Supported public information and outreach activities creating marketing collateral aimed at promoting the benefits of a career in healthcare
- Provided coaching and training to hospital nurses on effective use of interpreter devices
- Developed an Excel based database to monitor and account for materials and supplies within the organization's Diversity and Inclusion Office
- Provided comprehensive administrative support, reporting to the Senior Consultant
- The nation's leading not-for-profit health plan serving over 11 million members across 8 states; providing a portfolio of health care and coverage services
Administrative Assistant / Clerk
GELSON'S MARKET
09.2008 - 01.2018
- Company Overview: With 27 locations, a regional supermarket chain recognized for its lines of domestically sourced and imported perishable and non-perishable foodstuffs
- Responding to incoming calls; providing information on store policies and services
- Organizing incoming and outgoing correspondence; preparing corporate office mail
- Setting up appointments for vendors and industry partners
- Providing retail area support; ensuring products presented and displays set up as per visual merchandising standards
- Assisting customers with locating products
- Ensuring compliance to all food safety guidelines and requirements
- Completing customer purchases at point of sale
- With 27 locations, a regional supermarket chain recognized for its lines of domestically sourced and imported perishable and non-perishable foodstuffs
Education
Certified Pharmacy Technician -
11.2023
Bachelor of Science - Public Health
California State University Northridge
Northridge, CA01.2019
Skills
- Public Health
- Administrative Management
- Customer Relationship Management
- Retail Standards
- Regulatory Compliance
- Data Management
- Communications
- Document Management
- Nonprofit experience
- Teamwork
- Problem-solving abilities
- Presentation skills
- Self motivation
Certification
Certified Pharmacy Technician (CPhT), 11/01/23
Community Participation
- One Generation, Reseda, CA, Assisted with food distribution to vulnerable and elderly local residents impacted by the Covid-19 pandemic; provided support and assistance to senior citizens in the community.
- Food Forward, Van Nuys / Lake Balboa, CA, Collected and distributed food donations from the Encino Farmers Market's vendors to community outreach and support organizations.
Timeline
Pharmacy Technician
Walgreens
10.2023 - 03.2024
Filipinx Community Outreach Coordinator
Cedars-Sinai Medical Center
07.2022 - 06.2024
Admissions Assistant
California Healthcare and Rehabilitation Center
04.2022 - 06.2022
Community Health Worker
ONEgeneration
11.2021 - 04.2022
Intern
KAISER PERMANENTE
09.2019 - 12.2019
Administrative Assistant / Clerk
GELSON'S MARKET
09.2008 - 01.2018
Bachelor of Science - Public Health
California State University Northridge
Certified Pharmacy Technician (CPhT), 11/01/23
Certified Pharmacy Technician -
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