Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Boulware

San Manuel,AZ

Summary

Dynamic operations manager with a proven track record at OnTrac, excelling in inventory management and team leadership. Successfully implemented cost-saving strategies while ensuring safety compliance, fostering a motivated workforce, and enhancing productivity. Passionate about mentoring and training staff to achieve operational excellence and maintain high standards in warehouse organization.

Overview

22
22
years of professional experience

Work History

Overnight Maintenance Associate

Walmart
Oro Valley, AZ
12.2023 - Current
  • Ensured that all common areas were clean and free from hazards at all times.
  • Performed daily walkthroughs of the facility to identify any potential maintenance or safety issues.
  • Participated in training programs designed to improve knowledge of safety regulations and procedures.
  • Followed established safety protocols while performing repairs or working around hazardous materials.
  • Contributed to team meetings and provided suggestions for improving maintenance procedures.
  • Documented and reported maintenance progress and issues to supervisor.
  • Followed safety protocols while operating maintenance machinery and tools.
  • Cleaned and maintained tools and maintenance equipment.

Operations Manager

OnTrac
Tucson, AZ
08.2023 - Current
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Performed cost analysis for various projects to determine budget requirements.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Analyzed data from daily reports to identify trends in production performance metrics.

Warehouse Supervisor

Cygnus Home Service
Tucson, AZ
10.2017 - 12.2023
  • Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Traveled to other locations to help with training and to fix problem depots.
  • Enforced strict safety procedures and protocols through successful management of warehouse team members.
  • Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
  • Developed weekly schedules for warehouse employees.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Managed daily cycle counts to maintain accurate inventory levels at all times.
  • Developed plans for reorganizing storage areas as necessary based on product volume changes.
  • Evaluated existing processes for cost savings opportunities.

Correctional Officer Rover

Core Civic
Eloy, AZ
05.2016 - 10.2017
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Detected potential threats and quickly defused conflicts.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.

Warehouse Manager

Schwans Home Service
Tucson, AZ
05.2003 - 03.2016
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Trained staff on material handling processes to reduce shipping times.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Covered six locations (Marana, Tucson, Sierra Vista, Deming, Las Cruces, and Albuquerque. In charge of hiring, training, inventory control, fleet costs, and overall depot budget costs.

Education

GED -

CAC
Arivaipa Az
2005

Skills

  • Material handling practices
  • Safety compliance
  • Inventory management
  • Facility cleaning
  • Preventive maintenance
  • Team leadership
  • Lockout and tagout procedures
  • Warehouse organization
  • Mentoring and training
  • Employee Team Supervision
  • Safety standards

Timeline

Overnight Maintenance Associate

Walmart
12.2023 - Current

Operations Manager

OnTrac
08.2023 - Current

Warehouse Supervisor

Cygnus Home Service
10.2017 - 12.2023

Correctional Officer Rover

Core Civic
05.2016 - 10.2017

Warehouse Manager

Schwans Home Service
05.2003 - 03.2016

GED -

CAC

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