Mark Bridge
North Versailes,PA
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
15
15
years of professional experience
Work History
Technician
Sullivan's Heating And Plumbing
10.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment including electrical and plumbing systems
- Maintained compliance with regulatory standards and safety requirements.
- Maintain HVAC systems
Independent Contractor
Self Employed
05.2012 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
- Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Laborer/Foreman
Allegheny County Public Works
05.2016 - 10.2023
- Improved team productivity by providing training and guidance on the latest tools, equipment, and techniques.
- Implemented well-defined instructions to help each crew member understand assignments.
- Consistently met project deadlines through diligent time management and prioritization of tasks.
- Managed communication between team members, preventing dangerous errors.
- Utilized strong communication skills when presenting updates on project progress at meetings
- Operated equipment machinery for concrete, painting,landscaping.
- Led crews, planned work and distributed daily assignments.
- Inspected equipment and tools used for safe operation.
- Assisted with the approval of timecards and scheduling
Laborer
East Pittsburgh Borough
05.2012 - 09.2014
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Removed debris and trash
- Maintained tools and equipment
Computer Programmer
Compunetix
02.2009 - 04.2012
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
- Stored, retrieved and manipulated data for close analysis of database performance.
Education
Associate Degree in Compute Electrical Engineering - Computer Engineering
ITT Technical Institute
Monroeville, PASkills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Installation and Repair
- Maintenance and repairs
- Troubleshooting
- Power Tools and Equipment
- Tech-Savvy
Timeline
Technician
Sullivan's Heating And Plumbing
10.2023 - Current
Laborer/Foreman
Allegheny County Public Works
05.2016 - 10.2023
Independent Contractor
Self Employed
05.2012 - Current
Laborer
East Pittsburgh Borough
05.2012 - 09.2014
Computer Programmer
Compunetix
02.2009 - 04.2012
Associate Degree in Compute Electrical Engineering - Computer Engineering
ITT Technical Institute
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