Mark Broderick
Glen Burnie,MD
Summary
Hardworking and dedicated with flexible schedule, eager to secure an overnight position. Available to start immediately. Very dependable and reliable. Close by in case of any emergency situations where extra staff is needed.
Overview
7
7
years of professional experience
Work History
Tasker
TaskRabbit
04.2017 - Current
- Provided excellent customer service, addressing concerns promptly and professionally for a high retention rate.
- Assisted in the recruitment of other Taskers, identifying top candidates who contributed significantly to the completion of larger jobs.
- Developed strong relationships with clients to ensure repeat business and long-term relationships.
- Daily scheduling and time management of up to 7 jobs a day.
- Continuously evaluated personal performance against established objectives, making adjustments as needed for continuous improvement.
- Enhanced client satisfaction through consistent communication and timely updates on arrival time and job progress.
- Streamlined workflow processes for increased productivity and successful project delivery.
- Answered phone calls/messages and addressed customer questions on the jobs to promote satisfaction and repeat business.
- Used discretion when handling confidential information.
- Provided scheduling and often transportation for additional workers on larger jobs.
- Served as point of contact for clients.
Education
High School Diploma -
Arundel High School
Gambrills, MD06.2011
Skills
- Strong Work Ethic
- Customer Service
- Time Management
- Strong Problem Solver
- Flexible Schedule
- Professional and mature
- Meticulous attention to detail
- Advanced computer skills
- Scheduling
- Personal training and coaching
- Heavy Lifting
Timeline
Tasker
TaskRabbit
04.2017 - Current
High School Diploma -
Arundel High School