Mark Brookhart
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Queen of Hearts /Naked Goat/Mystic Mama
Sharon Duff
09.2023 - Current
- Managing and growing each store.
- Enhanced customer satisfaction by providing personalized interactions and recommendations based on best selling and customer budget.
- Increased sales by developing and implementing in-store promotions and special events focused on chocolate /selfcare products.
- Built strong relationships with suppliers, ensuring access to the latest and most exclusive products for the store.
- Enhanced employee knowledge and skills by conducting regular staff training sessions on topics such as international chocolate, food pairing techniques, and selfcare products.
Real Estate Agent
Berkshire And Hathaway
07.2020 - Current
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
Assistant Manager
Kay Jewelers
10.2014 - 09.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
High School Diploma -
Bath High School
Lima, OH05.2002
Horticulture - Landscape Turf Management
Apollo Career Center
Lima, OH05.2002
Skills
- Self-Directed
- Friendly, Positive Attitude
- Analytical and Critical Thinking
- Team building
- Problem-Solving
- Team Management
- Time Management
- Organization
- Number Drivin
- High sales performance
Accomplishments
- President Club writer for 7 year consecutive, obtaining trip 3 of those 7 at Kay.
- Supervised team of 14 staff members.
- Developing and opening two of the 3 stores i currently manage.
- President Club writer in my current real estate career
Certification
- Licensed real estate agent - current
- Certified Diamontologist, Kay Jewelry
Timeline
Queen of Hearts /Naked Goat/Mystic Mama
Sharon Duff
09.2023 - Current
Real Estate Agent
Berkshire And Hathaway
07.2020 - Current
Assistant Manager
Kay Jewelers
10.2014 - 09.2023
High School Diploma -
Bath High School
Horticulture - Landscape Turf Management
Apollo Career Center
- Licensed real estate agent - current
- Certified Diamontologist, Kay Jewelry
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